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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,299 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      1.0
      Dec 12, 2025

      WORST EXPERIENCE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Personal safety is the only thing that feels good

      Cons

      Everything else is worst here.

      1.0
      Dec 12, 2025

      Worst management system & pig headed boss

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sutherland is worst place to work with Agent are assets only golden word there is no such reality they think agent are snob. they never treat them well HR and operations are same team they never take action against each other.

      Cons

      I have worst experience with Sutherland 1. worst place to work 2. Never treat agent well 3. HR is operation team puppet

      1.0
      Dec 12, 2025

      No Work-Life Balance and Constant Pressure

      Junior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some supportive colleagues, salary is on time, and the organization has good potential if leadership improves.

      Cons

      Work environment led by Viraj and Nihar requires employees to work 10–12 hours daily with no work-life balance. Midnight meetings and constant pressure from internal management. No transparency in processes or clarity on career growth. Team members feel unsafe reporting issues due to fear of being targeted. HR concerns do not lead to any action or resolution. Hostile behavior from leadership, including shouting on the floor. Extra hours are not compensated, creating unfairness and demotivation. Micromanagement with unnecessary follow-ups from senior leaders. Employees are often spoken to sarcastically or demeaningly when mistakes occur. High turnover specifically due to internal management behavior.

      Viewing 319 - 321 of 11,299 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,139 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.