Is Sutherland a good company to work for as a Account Management Associate?

Account Management Associate professionals working at Sutherland have rated their employer with 3.2 out of 5 stars in 59 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Account Management Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Account Management Associate interview questions at Sutherland .

Does Sutherland pay Account Management Associate employees well?

Account Management Associate professionals rate their compensation and benefits at Sutherland with 2.8 out of 5 stars based on 59 anonymously submitted employee reviews. This is 10.2% worse than the company average rating for salary and benefits. Find out more about Account Management Associate salaries at Sutherland.

How happy are Account Management Associate professionals working at Sutherland?

66% of Account Management Associate employees at Sutherland would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Account Management Associate professionals have also rated Sutherland with a 2.8 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1344) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (227) , Technical Support (172) , Associate Manager (163) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"work from home is good" ((in 353 reviews)); "It’s a great company to work the environment and people there are great" ((in 267 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 250 reviews)); "Good work environment and safe" ((in 244 reviews)); "Good work life balance and remote" ((in 229 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 643 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 452 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 199 reviews)); "Less hike and no job security" ((in 91 reviews)); "High Pressure at Times: Meeting daily metrics and handling escalations can become stressful." ((in 50 reviews))

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Sutherland

Sutherland Account Management Associate reviews

3.2

66% would recommend to a friend

(59 total reviews)

Dilip R. Vellodi

75% approve of CEO

45% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

2.9

Career opportunities

2.8

Work/Life balance

2.8

Senior management

2.8

Compensation and benefits

Associate, Account Management employees have rated Sutherland with 3.2 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most Associate, Account Management professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Associate, Account Management professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

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Reviews by job title

59 reviews

4.0

Jul 13, 2023

Representative feedback

Associate, account management

Recommend

CEO approval

Business Outlook

Pros

Great place to work and friendly

Cons

It would be better if there work from home opportunity and more promotions vacancies

Sutherland Response

Thank you for providing your feedback . We aim to create great experiences in all our interactions. If you are open to sharing further details about your suggestion, please get in touch with us on SutherlandExperience@sutherlandglobal.com.

4.0

Jun 21, 2023

Account Management Associate - Netflix

Account management associate

Recommend

CEO approval

Business Outlook

Pros

Great Infrastructure, good work space

Cons

Canteen foods can be better

Sutherland Response

We appreciate your feedback. If you would like to discuss your canteen experience further, don't hesitate to reach out to us at SutherlandExperience@sutherlandglobal.com. We would love the opportunity to resolve any issues.

4.0

Jun 19, 2023

Nice work ethics and corporate culture

Associate, account management

Recommend

CEO approval

Business Outlook

Pros

Good work ethics, management, work time, mentors,

Cons

I observed no cons in the Sutherland.

Sutherland Response

We appreciate you stopping by to let everyone know about your journey with us. We hope to see you again in Sutherland. All the best!

Viewing 31 - 33 of 59 Reviews

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Sutherland

Sutherland Account Management Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Representative feedback

Account Management Associate - Netflix

Nice work ethics and corporate culture

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