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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,300 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      1.0
      Jul 26, 2015

      Very Shady, unorganized company

      Executive priority
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Average Benefits -There are none besides the average benefits.

      Cons

      They lie, they change policies without warning and without explaining the change. Their tech assistance is horrible and they don't pay you if you have an issue with their system. They promote people who have no idea about the client's business- think old boy system there. They will let go of employees without notice, and if they do give you an "end date" they will not stick by it. If your company is being "absorbed" by Sutherland from your current company, get out now. They do not organize, listen, or understand anything that they should.

      4.0
      Jun 29, 2015

      Customer Service Rep

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I learned world class customer service skills. It was great working with others and helping people with issues that are upset it fells good that I have the power an skill to defuse an irate customer. I got to experience the skill of sales its a great job.

      Cons

      Sometimes you get overwhelmed with customers and co workers. The management could of used better people but Sutherland was a great experience.

      Viewing 355 - 357 of 11,300 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,141 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.