Is Sutherland a good company to work for as a Non Voice Associate?

Non Voice Associate professionals working at Sutherland have rated their employer with 3.6 out of 5 stars in 41 Glassdoor reviews. This is a higher than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Non Voice Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Non Voice Associate interview questions at Sutherland .

Does Sutherland pay Non Voice Associate employees well?

Non Voice Associate professionals rate their compensation and benefits at Sutherland with 3.3 out of 5 stars based on 41 anonymously submitted employee reviews. This is 6.2% better than the company average rating for salary and benefits. Find out more about Non Voice Associate salaries at Sutherland.

How happy are Non Voice Associate professionals working at Sutherland?

45% of Non Voice Associate employees at Sutherland would recommend their employer to a friend. This rating has decreased by 45% in the past 12 months. Non Voice Associate professionals have also rated Sutherland with a 3.1 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1346) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (227) , Technical Support (172) , Associate Manager (163) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"It’s a great company to work the environment and people there are great" ((in 272 reviews)); "Good work environment and safe" ((in 253 reviews)); "The benefits are good but expensive." ((in 240 reviews)); "Good work life balance and remote" ((in 227 reviews)); "the company provides good training and has recreation places for the employees to relax and enjoy" ((in 198 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 644 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 458 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 204 reviews)); "Less hike and no job security" ((in 88 reviews)); "hours were long and unpaid" ((in 48 reviews))

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Sutherland

Sutherland Non Voice Associate reviews

3.6

45% would recommend to a friend

(41 total reviews)

Dilip R. Vellodi

82% approve of CEO

72% positive business outlook

Ratings by category

3.5

Culture & values

3.5

Career opportunities

3.3

Compensation and benefits

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Senior management

Associate (Non Voice) employees have rated Sutherland with 3.6 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Associate (Non Voice) professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Associate (Non Voice) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

41 reviews

1.0

Oct 22, 2020

I was good

Non voice process

Recommend

CEO approval

Business Outlook

Pros

Good environment & Saturday and sunday are off 😽😁

Cons

No growth,no promotion,just work in a current level and for a fixed salary

Sutherland Response

Good day. Thank you for taking the time to share your experience and thoughts on where we do well, and where we may have room for improvement. Have a great day.

5.0

Sep 16, 2020

Non voice process

Recommend

CEO approval

Business Outlook

Pros

Opportunities for global and easy to knowledge improved

Cons

Performance expectations but the compensation

Sutherland Response

Hello, and thank you for this stellar review! As a global digital transformation company, Sutherland strives to provide multiple opportunities for all employees to gain invaluable experience and grow professionally. Thanks again, and hope you have a fantastic day!

4.0

Jun 8, 2020

Voice associate for amazon india

Voice associate

Recommend

CEO approval

Business Outlook

Pros

Good environment and friendly staffs and less work pressure

Cons

Low salary,One way cab,Rotational shifts

Sutherland Response

Hi there! Sutherland indeed aims to provide a great working environment for our employees, whether on-site or remote. We have also made note of your concerns and will share with the appropriate team. Thank you for taking the time to leave this review. Have a fantastic day!

Viewing 34 - 36 of 41 Reviews

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