Is Sutherland a good company to work for as a Non Voice Associate?

Non Voice Associate professionals working at Sutherland have rated their employer with 3.6 out of 5 stars in 41 Glassdoor reviews. This is a higher than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Non Voice Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Non Voice Associate interview questions at Sutherland .

Does Sutherland pay Non Voice Associate employees well?

Non Voice Associate professionals rate their compensation and benefits at Sutherland with 3.3 out of 5 stars based on 41 anonymously submitted employee reviews. This is 6.2% better than the company average rating for salary and benefits. Find out more about Non Voice Associate salaries at Sutherland.

How happy are Non Voice Associate professionals working at Sutherland?

45% of Non Voice Associate employees at Sutherland would recommend their employer to a friend. This rating has decreased by 45% in the past 12 months. Non Voice Associate professionals have also rated Sutherland with a 3.1 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1346) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (227) , Technical Support (172) , Associate Manager (163) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"It’s a great company to work the environment and people there are great" ((in 272 reviews)); "Good work environment and safe" ((in 253 reviews)); "The benefits are good but expensive." ((in 240 reviews)); "Good work life balance and remote" ((in 227 reviews)); "the company provides good training and has recreation places for the employees to relax and enjoy" ((in 198 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 644 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 458 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 204 reviews)); "Less hike and no job security" ((in 88 reviews)); "hours were long and unpaid" ((in 48 reviews))

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Sutherland

Sutherland Non Voice Associate reviews

3.6

45% would recommend to a friend

(41 total reviews)

Dilip R. Vellodi

82% approve of CEO

72% positive business outlook

Ratings by category

3.5

Culture & values

3.5

Career opportunities

3.3

Compensation and benefits

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Senior management

Associate (Non Voice) employees have rated Sutherland with 3.6 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Associate (Non Voice) professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Associate (Non Voice) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

41 reviews

3.0

May 16, 2020

Voice process for amazon devices

Voice associate

Recommend

CEO approval

Business Outlook

Pros

Good team managers and team leads

Cons

Scheduled lunch breaks like school and colleges

1.0

May 3, 2020

Good experience

Non voice process

Recommend

CEO approval

Business Outlook

Pros

Excellent work place to develop your carrer

Cons

Not much enough of a basic pay scale

Sutherland Response

Good day, and thanks for reviewing us. Sutherland is indeed a great place to start and build a career. Thank you for also sharing your concern. Have a great day!

4.0

Sep 17, 2018

Good

Non voice process

Recommend

CEO approval

Business Outlook

Pros

Work Culture and various career options

Cons

Nothing to say about now

Sutherland Response

Thanks for your feedback. Our goal is to enable our employees to work on interesting projects, grow their own way, and be themselves. We do strive to provide competitive total rewards that are equitable in the marketplace, recognize individual initiative, and reward performance and behaviors that drive business results.

Viewing 37 - 39 of 41 Reviews

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Sutherland Non Voice Associate reviews

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