Sutherland reviews

3.5

58% would recommend to a friend

(11,309 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Oct 10, 2022

Ok

Recommend
CEO approval
Business Outlook

Pros

Good PTO time provided. Schedule was great.

Cons

No growth opportunities. No pay increases.

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Sutherland Response
3y
We appreciate your feedback. If you would like to discuss your experience further, don't hesitate to reach out to us at SutherlandExperience@sutherlandglobal.com. We would love the opportunity to resolve any issues.
4.0
Oct 7, 2022
Recommend
CEO approval
Business Outlook

Pros

The people generally are decent. My direct management is skilled, collaborative and supportive. If you're capable and competent you can advance quickly in certain campaigns. Remote management is difficult but not without its benefits.

Cons

The technology is miserable. The computers are poor quality. You need extreme patience to work with your direct reports to overcome vast technological issues. The metric demands are high, and compliance demands are stressful. Clients have broad ability to make abrupt, and difficult demands. Some hires are under skilled. I have had more than my fair share of direct reports who have little value for or awareness of standard professionalism and business expectations. The quality and skillsets for many who are hired for entry level positions are challenged, to put it politely.

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Sutherland Response
3y
Thank you for your detailed review and for letting us know how we are doing. If you're happy to give us a chance to change the way you feel, please send the details to SutherlandExperience@sutherlandglobal.com. Thanks
1.0
Oct 7, 2022

Awful company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I don't have anything nice to say

Cons

The pay is horrendous. Their starting pay for new employees is $12 an hour. If you're a job seeker and you let them know that you want to be paid more, they will ghost you. Very unprofessional.

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Sutherland Response
3y
Thank you for posting a review and we’re sorry to hear about your experience.
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Glassdoor has 12,152 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.