Sutherland reviews

3.5

58% would recommend to a friend

(11,282 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Drama (if you like that kind of thing)

Cons

Inexperienced upper management Disorganized Extremely low pay Revolving door Unethical tactics Discord among employees Sexism Scandal Favoritism Intentional sabotage and encouragement of disorder directly from upper management

2.0
Sep 13, 2014
Recommend
CEO approval
Business Outlook

Pros

-Some good people to work with. -Jeans months. -Fairly laid back environment. - Time off, if you need some time off, weather it leave early (if they can afford it that day), come in late, or need a day off, if you tell them early enough, their usually pretty good about it. -And just to add a personal Pro, I just put in my two weeks yesterday.

Cons

-Benefits, I have NEVER worked for a company that charged you company cost (about $111) for medical insurance every other week. It's not even at any kind of a discount. Also, their 401K is a joke, the employer doesn't even contribute to it at all, and it barely gets invested. I've worked there just over a year and only have $400 in it, that's not right at all. -Pay, at $10 an hour starting off, with the verbal abuse you get from customers and managers, it's just not worth it. -Managers, now, I can't say this is all managers, but some are very "clicky" with each other. When I am in LEAD (manager) training, and have been the #1 salesman on my program for going on 8 months in a row, and are not offered any kind of a promotion, and they are hiring managers from other programs or people off the street, that's not right at all. -Co-Workers, like I said about the managers, I can't say this about everyone, but the quality of their hiring is down right disgusting. I've been told by several managers, that if you can read and write english and have a pulse, you're hired. One manager even said if he sticks a mirror under your nose and it fogs up, you're hired (saying you're alive). -Parking, they make you park about 4-5 blocks away at the OnCenter lot and walk, was not fun in the winter, especially last winter when it was -16 some of the mornings. -Security, now there is a security guard in some of the programs, what is all fine and good, but when I hear one of my former co-workers gets robbed right in the building where we're located, and even someone shot off a gun, that doesn't make me feel to safe, that might just be me. -The So Called "Drug Test" They Give, when they say you're hired, which is usually the same day of your interview, you are told you're gonna take a drug test, what I was fine with, and found out it's a BS mouth swab, what I find out if you don't smoke for about two days, you pass fine. Ya, quality standards there.

1.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Some very capable leaders in the company across operations, industry leadership, client services, etc

Cons

There is only one opinion that matters in this dictatorship. Ego-centric and passive aggressive like you have never seen in your life. Very unprofessional behavior at the top of the house. Executive turnover has been high and for good reason - people don't appreciate being treated unprofessionally at this level or any other. Public berating of senior leaders with 20+ years of experience on conference calls? No reason for this. Here is a new one: the periodic management meeting (senior team plus 100+ others from all over the company) happening now is scheduled on India time solely because the CEO is traveling there. So the US team has to stay up all night presenting...and a good portion of the India team works US hours so it inconvenient for them as well. So much for putting clients first.

Viewing 67 - 69 of 11,282 Reviews

Glassdoor has 12,118 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.