Is Sutherland a good company to work for as a Account Management Associate?

Account Management Associate professionals working at Sutherland have rated their employer with 3.2 out of 5 stars in 59 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Account Management Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Account Management Associate interview questions at Sutherland .

Does Sutherland pay Account Management Associate employees well?

Account Management Associate professionals rate their compensation and benefits at Sutherland with 2.8 out of 5 stars based on 59 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Account Management Associate salaries at Sutherland.

How happy are Account Management Associate professionals working at Sutherland?

66% of Account Management Associate employees at Sutherland would recommend their employer to a friend. This rating has decreased by 19% in the past 12 months. Account Management Associate professionals have also rated Sutherland with a 2.8 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1342) , Associate (579) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (265) , Senior Associate (226) , Technical Support (172) , Associate Manager (162) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"work from home is good" ((in 347 reviews)); "It’s a great company to work the environment and people there are great" ((in 278 reviews)); "Good work environment and safe" ((in 251 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 247 reviews)); "Good work life balance and remote" ((in 231 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 642 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 443 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 211 reviews)); "Less hike and no job security" ((in 88 reviews)); "hours were long and unpaid" ((in 48 reviews))

Sutherland Account Management Associate reviews

3.2

66% would recommend to a friend

(59 total reviews)

Dilip R. Vellodi

75% approve of CEO

45% positive business outlook

Ratings by demographic groups

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Associate, Account Management employees have rated Sutherland with 3.2 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most Associate, Account Management professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Associate, Account Management professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

59 reviews

2.0

Jul 28, 2025

Company that will release without previous notice

Associate, account management

Recommend

CEO approval

Business Outlook

Pros

Punctual payment Benefits Training Scheduling

Cons

Layoff without notice Poor management Poor HR team- requisitions are not answered

4.0

May 19, 2025

Overall good.

Associate, account management

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and good colleague

Cons

Work can be stressful when you don't meet metrics. Sometimes the targets are unattainable and still the management asks you to achieve them anyhow.

5.0

Jan 29, 2025

A Great Place to Grow and Learn

Associates account management

Recommend

CEO approval

Business Outlook

Pros

Supportive Work Environment: The leadership team is approachable, and colleagues are always willing to help. It’s a great place to collaborate and learn. Career Growth Opportunities: There are plenty of chances for internal promotions and skill development. Hard work is recognized and rewarded. Work-Life Balance: While the role can be demanding at times, the company ensures a good balance with flexible work arrangements. Comprehensive Training: The onboarding and training programs are thorough, equipping employees with the skills needed to excel in account management. Diverse and Inclusive Culture: Sutherland promotes a positive and inclusive workplace where everyone feels valued.

Cons

Fast-paced environment, which can be challenging at times, but it helps in developing problem-solving and multitasking skills. Depending on the project, workload may fluctuate, but management provides support when needed.

Viewing 7 - 9 of 59 Reviews

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Overall good.

A Great Place to Grow and Learn

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