Sutherland CSA - Customer Service Associate reviews

3.5

72% would recommend to a friend

(106 total reviews)
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Dilip R. Vellodi

76% approve of CEO

45% positive business outlook

Customer Service Associate (CSA) employees have rated Sutherland with 3.5 out of 5 stars, based on 106 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

106 reviews
3.0
Jun 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly Environment,good place to work and They will give best traning for freshers.

Cons

There's no opportunity to learn new skills and Salary hike is very low as compared to others.

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Sutherland Response
5y
Hello. Sutherland is indeed a wonderful place to work. As a global business process transformation company, we aim to provide all our employees with multiple opportunities to gain invaluable experience and develop professionally. Thanks for reviewing us, and hope you have a great day!
3.0
Feb 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Will get to know about the MNC culture. Learn lot of things.

Cons

Lot of politics Very low salary

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Sutherland Response
6y
Hello. Your concerns let us know what is working and where we have an opportunity to improve, and we value your feedback. It is through input such as yours that we can make the necessary changes. Thank you for leaving this candid review. Have a great day!
3.0
Nov 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Good and friendly environment

Cons

Shift timings is the only cons

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Sutherland Response
6y
Hello, and thanks for your feedback. At Sutherland, we indeed aim to provide a positive work environment in which our employees can grow and flourish professionally. We also thank you for sharing your thoughts on where we can improve. Have a wonderful day!
Viewing 91 - 93 of 106 Reviews

Glassdoor has 12,152 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.