Sutherland reviews

3.5

58% would recommend to a friend

(11,280 total reviews)
avatar

Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
May 20, 2012

Unsatisfactory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent place to test the waters in tackling conflict resolution for irate customers over the phone...

Cons

Management never takes serious pride in developing its workers to become better agents to handle calls.

3.0
May 18, 2012

You make it what you want it to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities to learn Good pay for how the economy is Opportunities for over-time (optional when given) They invest in your growth and ability to do your job There are opportunities to move up

Cons

Managers need to learn how to better coordinate their programs Management does not understand the struggles that the employees face , instead they state that employees are not doing their job Hiring more professional employees Favoritism

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Glassdoor has 12,117 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.