Sutherland reviews

3.5

58% would recommend to a friend

(11,286 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Can’t think of anything else other than Remote work opportunity.

Cons

1. Very less projects 2. Vertical driven company who blames delivery always 3. No vision, no strong leadership 4. Vertical people think they are god and not willing to listen to other perspectives 5. Presales team is busy travelling the world but unable to bring business 6. They think only way to keep customers happy is to take them to costly restaurants for dinner and overpromise things which they can’t deliver ever. At the end people who are working on ground suffers 7. Always on hire & fire mode. One will be put of bench followed by initiation of NOD as they can’t give you project. 8. Senior leaders don’t have any expertise and vision to grow the IT business, their mindset is still BPO oriented. 9. Very dominating work culture. Senior leaders have ego issues and don’t even know how to treat others. They don’t have the courage to accept their mistakes and don’t think twice to play bad politics against their own people, people who are even at least few level down their designation. 10. This company will break your confidence in pieces and push you to depression for sure. 11. Nothing new to learn except how to save your job and stay silent 12. No standard operational structures, process 13. Get ready to be kicked off out of the company anytime 14. Level of politics can easily beat Indian national politics 15. Whatever you do, don’t expect more than 60-70% of PBI if you are above level 5

1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing good about the company.

Cons

A terrible company with an extremely toxic work environment and even worse management. Even after I resigned, my salary was paid short. HR kept saying “we’ll check,” and advised me to follow-up on WhatsApp, but then they stopped responding—no replies on WhatsApp or phone. They also caused me a major issue with my social insurance that I'm still trying to fix to this day. Even when I went in person to complain about the employee responsible for the missing salary—who had been ignoring me—the attitude and behavior were very poor. Whenever you ask about someone responsible to file a complaint, they talk to you as if you’ve insulted them. And when I finally got the name of the HR manager they told me that she's in a meeting and it'll be 1 hour till she's done, I decided to wait and 2 hours later she was in her office and yet the security told me that she'll join another meeting and then help me with my complaint. After waiting 2 more hours and clearly seeing people coming in & out of her office indicating that she's not in a meeting (a clear tactic to make you leave without filing a complaint) I decided to leave after having waited more than 4 hours for the HR manager as it became obvious they had no intention of helping whatsoever. And that’s just the issues after resignation. As for the problems during the job itself—the manager was as bad as it gets. A team of 15 people filed complaints against her around 4 times, and nothing happened. It got to the point where people couldn’t tolerate it anymore and started leaving (handling customers was already too much pressure so having to handle a toxic manager on top of that was extremely exhausting). Within 3 months, only 3 people from the team were left, including me—and the manager was still there, with no action taken against her. Then there were transportation issues. The company is supposed to provide transportation, but there were daily problems—no space for employees, and you’d end up waiting for the next bus, which usually arrived an hour later.

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