Sutherland reviews

3.5

58% would recommend to a friend

(11,286 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hiring process The process which I worked is good OTs are there

Cons

Worst shifts, every week one shift and every month team change where it was hard to be stable and adaptive for one team Forceful OTs Salary will come on time but not full amount

3.0
Apr 7, 2026

Stability in process

Recommend
CEO approval
Business Outlook

Pros

Good manager (Sakthi) with proper guidance and help for the career growth.

Cons

There is no stability on the process. They keep on changing the process for the agents which creates agents to trouble for getting their performance better.

3.0
Apr 7, 2026

Good workplace

Recommend
CEO approval
Business Outlook

Pros

Professional growth Supportive colleagues Work life balance

Cons

Rapid changes Lack of resources but high expectations

Viewing 121 - 123 of 11,286 Reviews

Glassdoor has 12,124 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.