Sutherland reviews

3.5

58% would recommend to a friend

(11,285 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Mar 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Work at home, I dont know what else...

Cons

Poor training, lack of help from the superiors, use your own equipment rule, bad software and unstable platform headaches, work on weekends and favoritism of close circles.

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Sutherland Response
5y
Good day. We are disappointed that your experience was less than stellar, and appreciate you giving us the chance to improve by providing this feedback. We will share your concerns and suggestion with the appropriate team. Best wishes!
2.0
Nov 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home and a quick hire.

Cons

The system frequently kicks you out. Most of the training class left because they were not getting paid for every day in class and management refuses to correct the issue. HR is hard to contact. Training is awful and your questions are ignored. Pay is low.

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Sutherland Response
5y
Hello, and thank you for bringing these concerns to our attention. We aim to provide a positive and professional training and working environment. Thank you for letting us know where we may have opportunities to refine the experience. Have a great day!
5.0
Nov 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Excellent pay, remote location with good computer systems included, support from Management, benefits/401K, Management does not micro-manage, flexibility, work hours promote work/life balance, over-time if needed, and off-shore team support to help move files faster through the process.

Cons

I don’t have Con’s to share. There are expected challenges on any job but Management is always there to quickly resolve any issues that may arise.

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Sutherland Response
5y
Hi there! Thank you for your kind words and 5-star rating! We are thrilled that you are enjoying the Sutherland experience and and thank you for taking the time to share. We hope you have an amazing day!
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Glassdoor has 12,122 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.