Sutherland Account Management Associate/Business Development Associate reviews

*Pleasing clients at employees expense (e.g. pushing employees to meet unrealistic metrics) *Requiring overtime (like people did not have a choice). Some managers take this personally and use overtime records to approve schedule requests and vacation leaves. *Some management makes you fee like vacation leave is not a right at all *Loud, confident-sounding and management-friendly employees get more chance to fast career advancement. *I knew some who purposely expressed quitting work through Facebook or even requested resignation to see if they will be offered promotion (not sure about who should be more ashamed between the employee and the management) *I personally think the program where I was at cultivated hate that it became very toxic for many of us ( fights between team managers and employees, between employees, team managers backstabbing each other). *Pay is not rewarding for the exhaustion (or maybe just in my program)

Horrible training. Management needs training. No pay for learning new skills