Sutherland Account Management Associate/Business Development Associate reviews

3.4

58% would recommend to a friend

(1,615 total reviews)
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Dilip R. Vellodi

67% approve of CEO

57% positive business outlook

Account Management Associate/Business Development Associate employees have rated Sutherland with 3.4 out of 5 stars, based on 1,615 company reviews on Glassdoor. This indicates that most Account Management Associate/Business Development Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Account Management Associate/Business Development Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Work from home position. So you do get to work from home which is an advantage. No commute. I really can not think of anything else positive to say other than the people were very nice. Even though they were generally clueless and unable to resolve most issues without constant prompting.

Cons

Very poorly organized training. Lots of technical issues. Its sad there on site employees get US tech support but the Work at home program gets tech support from India. Very poor communication, the techs have no clue about the needs of work at home workers. Very slow to get the necessary tools to employee to train. In some cases taking the first two weeks of trainig before you get any access to the system to even begin training. Training was designed for in classroom and not remote self paced learning. NO support in the way of the training for new employees. This is a start up program with work at home that is maybe six months old. So far it appears its horrible and they are just paying people to train. Wages are very low at $8.50 an hour for a 20-29 hr per week job. They expect you to train 40 hrs a week because it takes them the first two weeks of a four week training cycle to even get you your tools to begin training.

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