Sutherland reviews

3.5

57% would recommend to a friend

(1,957 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

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2K reviews

Reviews about "Compensation"

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3.0
Dec 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Good salary for portuguese speakers in campaign I work; You`ll meet nice people here.

Cons

Bad leadership overall; No career plan; Internal recruitments aren`t transparent at all and they already know who will get the promotion; The salary is paid wrong almost every month, so its an unnecessary stress.

3.0
Dec 4, 2019

Ok

Recommend
CEO approval
Business Outlook

Pros

Decent bonus and hours, casual atmosphere

Cons

BPO- any day could be your last

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Sutherland Response
6y
Hello! As a business process transformation company, we operate in a dynamic environment which can sometimes be demanding and fast-paced. Thank you for letting us know where we do well and for sharing your concern. Have an awesome day!
3.0
Dec 3, 2019
Recommend
CEO approval
Business Outlook

Pros

If you are a good employee, generally they will try and find work for you. PTO plan is generous, however it's a use it or lose it, and no one can ever use all the time. Options to work from home in certain roles. Benefits are decently priced for what they are.

Cons

Pay is low. Negotiate your rate prior to hire, or you will never see significant increases. Raises are 1-2%/year. No 401k match. PTO policy doesn't rollover or payout. Your bonus, if you get one, will always be late by several months - and if you leave you forfeit any bonus you earned in the prior year. Now you only get bonus paid 2/year vs quarterly. The people at the top have been there forever and seem to be out of touch with the reality of how companies manage the workforce now. Stuck in old ways. When people leave they don't fill the positions, they just dump the work on current employees with no incentive.

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Sutherland Response
6y
Hello. Your thoughts are valued, and we appreciate you indicating where we do well and where we have opportunities to improve. It is through feedback such as yours that we can make the necessary changes. Thank you for sharing this candid review. Have a great day!
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