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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,286 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      1.0
      Jan 23, 2017

      Customer Service

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I don't have anything good to say about this place and I put in my all effort and busted my butt being I was always in the top 10 on the stack rank out of 100 people.

      Cons

      Decent co-workers although most of them will talk crap about you behind your back just to make themselves look good to management. No one has the moxie to tell you something to your face. Management is a bunch of incompetent people and claim they're there for you but only are there to make sure you do well so they earn money but don't really care about you at all. Management will toy around with you thinking you're getting promoted just to see your numbers increase and make Sutherland more sufficient but won't promote you. The pay is absolutely terrible for the amount of crap the employees deal with.

      1.0
      Jan 17, 2017

      Horrible environment - layoffs are ongoing!!

      Service delivery
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only thing that I enjoy are some of the people I work with. However, they are all constantly scared their jobs will be eliminated. It is a very precarious place to work.

      Cons

      They tell a good story and then you come onboard and the story changes. They will say they care about people, but it's all about the bottom-line. The CEO is very shady and the other officers are either lifers and have never been with another org or have been sold a bill of goods. Nobody with any talent stays longer than a year or two. They spend most of their time chasing Accenture and trying to 'transform' into a digital company. Sales are horrible and they are cutting jobs every day.

      4.0
      Dec 23, 2016

      Disgruntled

      Technical support customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a full-time job if you need work it is a place that you can go everyday and draw a paycheck

      Cons

      The management is very clicky they only pick their friends to move up there is not good communication they will do all that they can do too keep you down if they don't like you it does not matter what you do as far as your attendance they will look for any reason to fire you a turnover is very high it's not conducive to moving upwards if you go to management it gets worse there's a Snowball Effect when you try to voice your concerns to the upper management

      Viewing 148 - 150 of 11,286 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,124 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.