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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,286 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      3.0
      Dec 19, 2016

      consultant

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great for someone just starting out

      Cons

      Environment not good to work with

      1.0
      Dec 15, 2016

      A keep you head down culture

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like to keep the status quo, be a corporate cog, and just say "yes" to the boss this is a great place. Doing nothing is much safer than doing something.

      Cons

      Anyone who is a change agent should not be here. Excessive micro-management from the leadership and culture of distrust and politics. There is a reason the competition has grown more. Can't trust what is said verbally - if not in writing it doesn't exist.

      2.0
      Dec 15, 2016

      Typical Boiler Room Sales Call Center

      P&c insurance sales - call center
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good entry level job. A good place to become a customer service representative or licensed insurance agent. Company paid initial training and, in some cases all licensing and fees.

      Cons

      Very high employee turn-over. Most leave as fast as they can on own accord. Job instability - I was laid off once (contracted client cancelled contract) and on second hiring was fired when I could not maintain sales. Poor training. All supervisors seem to have strange personality quirks that range from personal & professional insecurity to just flat-out mean. Extreme favoritism with respect to opportunities in peering, promotions and commissions. Micro management. Management dishonesty with contracted clients and employees. Mediocre and expensive benefits. Tight rules about breaks, KPI and back to back calls. No free coffee.

      Viewing 151 - 153 of 11,286 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,124 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.