Sutherland reviews

3.5

58% would recommend to a friend

(11,287 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Dec 13, 2016

Poor company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company cares about retention while the management does not. They often plan employee outings or functions to promote unity.

Cons

Training is very poor and they always dock you for a rude customers. They change your work schedule with 1 days' notice and expect you to comply or quit. The management team teaches conflicting tactics and it often leads to massive confusion or irritation. Many managers/supervisors are very rude and condescending to the employees leaving them feel inadequate to function in their daily positions.

1.0
Dec 11, 2016
Recommend
CEO approval
Business Outlook

Pros

the only pro is that you are able to work at home, not having to worry about traffic and dealing with wear and tear of your vehicle

Cons

keep track of your pay, they like to go in and manipulate your pay !!! System sucks and when you are having issues with their system, they do not pay you for it. Not able to get a hold of manager when need to transfer a call for a supervisor call...

4.0
Nov 3, 2016
Recommend
CEO approval
Business Outlook

Pros

I started just over six months ago in the Digital Life campaign. I have gone through every position except for STM and AM. The opportunities are vast if you work hard. You will be noticed.

Cons

At first, there was no structure. There was no coaching or training that the managers gave. The structure has completely changed and for the better.

Viewing 154 - 156 of 11,287 Reviews

Glassdoor has 12,125 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.