Is Sutherland a good company to work for as a Account Management Associate/Business Development Associate?

Account Management Associate/Business Development Associate professionals working at Sutherland have rated their employer with 3.4 out of 5 stars in 1,616 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Account Management Associate/Business Development Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Account Management Associate/Business Development Associate interview questions at Sutherland .

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1341) , Associate (579) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (265) , Senior Associate (225) , Technical Support (172) , Associate Manager (162) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"work from home is good" ((in 349 reviews)); "It’s a great company to work the environment and people there are great" ((in 281 reviews)); "Good work environment and good for beginners" ((in 246 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 243 reviews)); "Good work life balance and remote" ((in 232 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 647 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 450 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 202 reviews)); "Less hike and no job security" ((in 91 reviews)); "No bonus what so ever" ((in 62 reviews))

Sutherland Account Management Associate/Business Development Associate reviews

3.4

58% would recommend to a friend

(1,616 total reviews)

Dilip R. Vellodi

67% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,616 reviews)

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Account Management Associate/Business Development Associate employees have rated Sutherland with 3.4 out of 5 stars, based on 1,616 company reviews on Glassdoor. This indicates that most Account Management Associate/Business Development Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Account Management Associate/Business Development Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews

3.0

Apr 8, 2025

Meh…

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not only calls are taken, chat is issued and email as well

Cons

Most of the managers and staff are mean

4.0

Apr 1, 2025

Nice place to start your career

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing to say. Since it's a beginner level company to gain some corporate experience

Cons

Rotational shift, low pay, work-life balance

3.0

Mar 29, 2025

Not terrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay was good compared to similar in person jobs in my area Supposedly had good pto policy

Cons

Got hired for a few months only to get laid off due to a contract ending Disorganized support system. All people that could answer any questions were also on calls so most times you never even got your questions answered

Viewing 163 - 165 of 1,616 Reviews

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Sutherland

Sutherland Account Management Associate/Business Development Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Meh…

Nice place to start your career

Not terrible

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