Sutherland reviews

3.5

58% would recommend to a friend

(11,290 total reviews)
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Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Jun 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay and good employees,

Cons

They micromanage like no other.....push, push, push with little reward other than a $5 gift card. Told that the client was very happy with results and contract will be renewed then the next day your out of a job with NO explanation!

3.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Regular hours, entry level, builds good CS skills and habits if you have a good team leader who coaches you. Overtime and commission available. Health and 401k also

Cons

Every month is a new "contract" for commission. They change the rules and make it very hard to make commission. Personally I made comm every month I was there, but only 1/2 comm due to having to miss a day of work once a month (I have 3 kids so sickness happens). Everything is based off of metrics and conversion rates and customer surveys. At least in my program it was. On average I made base pay of 10/hr plus $80-90 comm a month. Bi weekly pay of $650 take home after taxes. That's not paying for health which is $200ish a paycheck for single coverage. You aren't eligible for it until you have 6 months with company. Same goes for vaca. I rated 3/5 stars because of my team leader. Team Honeybadger was a pleasure to work for. I worked for my team leader not the upper management. They are disconnected from the floor.

5.0
May 7, 2015

Stable company

Recommend
CEO approval
Business Outlook

Pros

Corporate environment and great team.

Cons

Pay rate could be better

Viewing 181 - 183 of 11,290 Reviews

Glassdoor has 12,128 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.