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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,289 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      11K reviews
      5.0
      Dec 22, 2014

      Low pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment great management team

      Cons

      Low hourly pay rate there

      2.0
      Oct 22, 2014

      If you want nothing but lies this is the place to be.

      W@h customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Working from home. - Most of the RS people are very helpful and some of the coaches. - If you are looking for a job to pass by time and love the drama and confusing then this will be the place.

      Cons

      -You are lied to about almost everything. -The inexperience coaches that think they know what they are doing. - The managers OMG some of them is all about self. -It's a you do what I say or you are out the door. -The systems and tools really sucks and don't work half of the time. -The AT&T Uverse Project is not a good one to be hired to because of all the confusing and the lies that are being told and you can't get a straight answer from no one in management.

      2.0
      Oct 1, 2014

      Sutherland is alright, it's ATT that's Hell

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work from home......that's really it. You communicate with coaches and managers through instant messenger.

      Cons

      AT&T Uverse it the worst, that's who i was contracted to. My first two coaches were great, but the last one was to much of a micro manager. Every Time I signed on, I get a message from her to talk. It was a little intimidating. low pay, I understand it's because its at home, but call center work is stressful. Training was fun, but nesting was very unorganized. I was last to get on calls then I was thrown out to the sharks. Schedules change on a monthly basis.

      Viewing 190 - 192 of 11,289 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,127 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.