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      Sutherland

      Engaged Employer

      Sutherland reviews

      3.5

      58% would recommend to a friend

      (11,277 total reviews)
      avatar

      Dilip R. Vellodi

      70% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Compensation and benefits

      Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Sep 8, 2023

      Bait and Switch

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits Okay PTO and Holidays

      Cons

      They pulled a bait and switch on me in recruitment Dishonest Gaslit Not engaging with employees Low pay

      avatar
      Sutherland Response
      2y
      Thank you for providing your feedback and we are sorry to hear about your experience. We aim to create great experiences in all our interactions. If you are open to sharing your details to help us improve, please get in touch with us on SutherlandExperience@sutherlandglobal.com. We would love the opportunity to resolve any issues.
      5.0
      Oct 9, 2019

      A Company That Cares

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Pay for performance -Competitive pay -Engaging environment -Employee morale pulse checks -Ongoing leadership development -Diverse workforce and leadership -Annual performance reviews -Global opportunities -Cafe on site -Gym on site -Unique incentives based on clients supported -Approachable and engaging leadership -Clean and safe environment

      Cons

      Performance expectations but, the compensation and advancement opportunities are well worth it.

      avatar
      Sutherland Response
      6y
      Hi there! We are thrilled to read this review and thank you for taking the time to share! As a global company, Sutherland indeed has a diverse workforce and an inclusive work culture, and provides our employees with opportunities to gain invaluable experience and grow professionally. Thanks again for this positive review! Have a wonderful day!
      4.0
      Mar 19, 2019

      Above Average!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most positions are Remote (Work from Home) Company does a good job taking the time to train new hires Full-time positions include decent medical coverage Hours are generally easily obtainable Team-based environment - Management is very active

      Cons

      Opportunity for advancement is not as advertised as no "new" advancement can be made until the previous occupant leaves the position. Pay is "ehh" and about what you'd expect from a call center farm Promotional goal "bonuses" were often paid in Amazon Gift Cards

      Viewing 22 - 24 of 11,277 Reviews
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      ReviewsSutherland reviews

      Glassdoor has 12,113 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.