Is Sutherland a good company to work for as a Senior Associate?

Senior Associate professionals working at Sutherland have rated their employer with 3.0 out of 5 stars in 264 Glassdoor reviews. This is a lower than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Senior Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Senior Associate interview questions at Sutherland .

Does Sutherland pay Senior Associate employees well?

Senior Associate professionals rate their compensation and benefits at Sutherland with 2.6 out of 5 stars based on 264 anonymously submitted employee reviews. This is 20.7% worse than the company average rating for salary and benefits. Find out more about Senior Associate salaries at Sutherland.

How happy are Senior Associate professionals working at Sutherland?

41% of Senior Associate employees at Sutherland would recommend their employer to a friend. This rating has decreased by 27% in the past 12 months. Senior Associate professionals have also rated Sutherland with a 2.9 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.8 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1344) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (227) , Technical Support (172) , Associate Manager (163) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"Allowed me to work from home and when they lost a contract they worked hard to find another account for us to work on." ((in 347 reviews)); "It’s a great company to work the environment and people there are great" ((in 274 reviews)); "Good work Environment and Employment" ((in 247 reviews)); "The benefits are good but expensive." ((in 236 reviews)); "Good work life balance and remote" ((in 230 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 647 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 450 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 201 reviews)); "Less hike and no job security" ((in 86 reviews)); "Favoritism is abundant" ((in 45 reviews))

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Sutherland

Sutherland Senior Associate reviews

3.0

41% would recommend to a friend

(264 total reviews)

Dilip R. Vellodi

48% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Sr. Associate employees have rated Sutherland with 3.0 out of 5 stars, based on 264 company reviews on Glassdoor. This indicates that most Sr. Associate professionals have an average working experience there. Sutherland is rated 22% below average by Sr. Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

264 reviews

3.0

Aug 7, 2019

Sr. Associate

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Good place to wok n enjoy your work

Cons

Salary is a big issue

Sutherland Response

Hello, and thanks for your feedback. As an employee-first company, we strive to provide competitive total rewards and recognition. We appreciate your thoughts on how we can improve and will share your concerns with the appropriate team. Have a great day!

4.0

Jun 19, 2019

Good place for freshers for fare filing - Travel Industry

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Provides good training for fare filing process, Auditing for various airlines, there is a good learning curve here.

Cons

Shift times are very odd for working 24*7, night shift timing is very long.

Sutherland Response

Hello. Thanks for your feedback. We are pleased that you had an overall positive experience and appreciate your input on where we have an opportunity to improve. Thank you again for sharing. We wish you all the very best!

4.0

Jun 10, 2019

Good comany to work who all are okay with night shift

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Easy money infrastructure is good overall good comany

Cons

Shift is not good the only problem

Sutherland Response

Hi there! Thank you for taking the time to share your thoughts. We value your input on what we do well and where we have an opportunity to improve. Thanks again for sharing! Have a great day!

Viewing 250 - 252 of 264 Reviews

Jobs at Sutherland

Customer Care Representative

Dallas, TX

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Customer Care Representative

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Sutherland

Sutherland Senior Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sr. Associate

Good place for freshers for fare filing - Travel Industry

Good comany to work who all are okay with night shift

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