Severely underworked and underpaid
Pros
remote work is the only pro
Cons
Extremely underpaid. HCE start at $13.50 NON-NEGOTIABLE. I have a masters degree and am working for $13..... The metric currently in place is processing 30 claims PER HOUR. I would LOVE to see anyone in upper management do this because its simply incredibly high for no reason. If there's too many claims then simply HIRE more people. Oh and let's not forget their bonus structure that they keep raving about. $0.65 per claim over the daily total. Yes! pushing nearly 300 claims a day for an added bonus of $30 whoop whoop. Training is INCREDIBLY long. Expect to be training for the next 3 months. Spent the first 3 weeks doing absolutely nothing when ramp (period after nesting/before production) could've taken place during the 3rd week.