Sutherland reviews

3.5

58% would recommend to a friend

(11,297 total reviews)
avatar

Dilip R. Vellodi

70% approve of CEO

57% positive business outlook

Sutherland has an employee rating of 3.5 out of 5 stars, based on 11,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutherland employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
May 17, 2017

Supervisor

Recommend
CEO approval
Business Outlook

Pros

At least it was a Steady job

Cons

Management is horrible and unsupportive. High turnover rate. I would caution anyine considering this company. This is the only company I have ever voluntarily left.

avatar
Sutherland Response
9y
I am so sorry you feel this way. Perhaps we can learn from your experience. Despite present circumstances, we still value your opinion and would welcome your perspective. We would love the chance to improve.
2.0
May 5, 2017

Changing slowly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Passion for BPO is evident

Cons

Management is so far removed from the people they wouldn't know an employee if he/she didn't have a badge.

1.0
May 5, 2017
Recommend
CEO approval
Business Outlook

Pros

None, other than lower than normal pay for the job.

Cons

As someone who has an MBA and management experience, I was daily shocked at the intentional choice to defer managerial experience. Not only was there no job training for the positions by management (which makes sense as the managers don't know how to do the jobs), but they avoided any responsibility to correct the situations. So, the same problems that existed when I started at the company not only existed but had grown by the time I left the company. It is like they feel they hired to you to BRING order to their company and gig you if you fail to do that, while they take no personal responsibility for the chaos. Also, they promise things are about to improve, monthly, even as things get more and more out of whack. Privately, they state that they are not expecting stability for a considerable period of time. If you like being the only person in the company to solve problems on a daily basis with no support and no credit, this place might be for you. However, be aware that their reputation is such that being associated with this company will haunt your future job applications. The only reason I gave them one star is it won't let me give it a lower rating.

Viewing 295 - 297 of 11,297 Reviews

Glassdoor has 12,137 Sutherland reviews submitted anonymously by Sutherland employees. Read employee reviews and ratings on Glassdoor to decide if Sutherland is right for you.