Question 1

Is Sutherland Rochester a good place to work?

Accepted Answer

Employees in Rochester have rated Sutherland with 3.2 out of 5 stars in 342 anonymous Glassdoor reviews. To compare, worldwide Sutherland employees have given a rating of 3.2 out of 5. Search open jobs at Sutherland in Rochester or explore more of the top rated companies in Rochester.

Question 2

Does Sutherland pay well in Rochester?

Accepted Answer

Sutherland employees working in Rochester rate their compensation and benefits with 2.8 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all Sutherland employees. Browse Sutherland salaries in Rochester to find out how much you could get paid.

Question 3

How is the work culture at Sutherland in Rochester?

Accepted Answer

Employees in Rochester have rated Sutherland with 3.6 out of 5 for work-life-balance (2.8% higher than company-wide rating), 4.1 out of 5 for diversity and inclusion (2.5% higher than company-wide rating), 3.3 out of 5 for culture and values (equal to company-wide rating) and 2.7 out of 5 for career opportunities (equal to company-wide rating).

Question 4

How satisfied are Sutherland employees in Rochester?

Accepted Answer

29% of employees in Rochester would recommend working at Sutherland to a friend, compared to 27% of Sutherland employees worldwide. This is based on 342 anonymous reviews submitted on Glassdoor.

Question 5

What are the top reviewed jobs at Sutherland?

Accepted Answer

Customer Service Representative (1346), Associate (581), Consultant (368), Customer Service Representative (CSR) (305), Customer Service Associate (266), Senior Associate (227), Technical Support (172), Associate Manager (163), Senior Consultant (125), Technical Support Engineer (124), Team Manager (122), Manager (103), Customer Service Agent (99), CSA - Customer Service Associate (94), Team Leader (79)

Question 6

What are the pros of working at Sutherland according to real employee reviews?

Accepted Answer

"It’s a great company to work the environment and people there are great" ((in 272 reviews)); "Good work environment and safe" ((in 253 reviews)); "The benefits are good but expensive." ((in 240 reviews)); "Good work life balance and remote" ((in 227 reviews)); "the company provides good training and has recreation places for the employees to relax and enjoy" ((in 198 reviews))

Question 7

What are the cons of working at Sutherland according to real employee reviews?

Accepted Answer

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 644 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 458 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 204 reviews)); "Less hike and no job security" ((in 88 reviews)); "hours were long and unpaid" ((in 48 reviews))

Question 8

What are the top reviewed Sutherland locations?

Accepted Answer

Rochester, Las Vegas, Houston, Chesapeake, Syracuse, New York, Tulsa, Pittsford, Coral Springs, Jamaica, Atlanta, Henrietta, Dallas, Clifton, Miami, Alexandria, Kingston, Washington, Oklahoma City, Austin, Orlando, Egypt Lake-Leto, Virginia Beach, Lexington-Fayette, Newark, Raleigh, Jamaica, Columbus, San Francisco, Jacksonville

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