Is Sutherland a good company to work for as a Tech Associate?

Tech Associate professionals working at Sutherland have rated their employer with 3.5 out of 5 stars in 40 Glassdoor reviews. This is an average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Tech Associate Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Tech Associate interview questions at Sutherland .

Does Sutherland pay Tech Associate employees well?

Tech Associate professionals rate their compensation and benefits at Sutherland with 3.4 out of 5 stars based on 40 anonymously submitted employee reviews. This is 9.2% better than the company average rating for salary and benefits. Find out more about Tech Associate salaries at Sutherland.

How happy are Tech Associate professionals working at Sutherland?

75% of Tech Associate employees at Sutherland would recommend their employer to a friend. This rating has increased by 57% in the past 12 months. Tech Associate professionals have also rated Sutherland with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.3 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1345) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (227) , Technical Support (172) , Associate Manager (163) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"work from home is good" ((in 353 reviews)); "It’s a great company to work the environment and people there are great" ((in 267 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 250 reviews)); "Good work environment and safe" ((in 244 reviews)); "Good work life balance and remote" ((in 229 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 643 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 452 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 199 reviews)); "Less hike and no job security" ((in 91 reviews)); "High Pressure at Times: Meeting daily metrics and handling escalations can become stressful." ((in 50 reviews))

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Sutherland

Sutherland Tech Associate reviews

3.5

75% would recommend to a friend

(40 total reviews)

Dilip R. Vellodi

76% approve of CEO

74% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.6

Senior management

2.5

Career opportunities

Tech Associate employees have rated Sutherland with 3.5 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Tech Associate professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Tech Associate professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

40 reviews

1.0

Oct 29, 2021

Tight schedule for students

Tech support

Recommend

CEO approval

Business Outlook

Pros

Nice environment to work but bad management

Cons

Management sets tight schedule for students that wanna return to school and work part time.

5.0

Apr 13, 2021

Good

Tech support

Recommend

CEO approval

Business Outlook

Pros

Good to work with the environment

Cons

No Cons I can see in this company

Sutherland Response

Hi there! Thank you for your kind words and 5-star rating! We are thrilled that you enjoyed the working environment and overall Sutherland experience. We wish you all the absolute best!

3.0

Dec 29, 2020

Good

Tech support

Recommend

CEO approval

Business Outlook

Pros

Good Company . You can grow

Cons

Nothing to mention about the concern

Sutherland Response

Hi there! Thank you for this positive feedback! At Sutherland, we aim to provide an environment in which all our employees can grow and flourish. Thank you again, and hope you have a great day!

Viewing 25 - 27 of 40 Reviews

Jobs at Sutherland

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Customer Service Representatives- Remote

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Sutherland reviews FAQs

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Sutherland

Sutherland Tech Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Tight schedule for students

Good

Good

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