Item: Sutherland
Rating: 5
Author: Current employee - Associate Trans Processing

Question 1

Is Sutherland a good company to work for as a Associate Trans Processing?

Accepted Answer

Associate Trans Processing professionals working at Sutherland have rated their employer with 3.5 out of 5 stars in 37 Glassdoor reviews. This is an average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Associate Trans Processing Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Associate Trans Processing interview questions at Sutherland.

Question 2

Does Sutherland pay Associate Trans Processing employees well?

Accepted Answer

Associate Trans Processing professionals rate their compensation and benefits at Sutherland with 2.9 out of 5 stars based on 37 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Associate Trans Processing salaries at Sutherland.

Question 3

How happy are Associate Trans Processing professionals working at Sutherland?

Accepted Answer

52% of Associate Trans Processing employees at Sutherland would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Associate Trans Processing professionals have also rated Sutherland with a 2.6 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.6 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at Sutherland?

Accepted Answer

Customer Service Representative (1342), Associate (579), Consultant (368), Customer Service Representative (CSR) (305), Customer Service Associate (266), Senior Associate (226), Technical Support (172), Associate Manager (162), Senior Consultant (125), Technical Support Engineer (124), Team Manager (122), Manager (103), Customer Service Agent (99), CSA - Customer Service Associate (94), Team Leader (79)

Question 5

What are the pros of working at Sutherland according to real employee reviews?

Accepted Answer

"work from home is good" ((in 347 reviews)); "It’s a great company to work the environment and people there are great" ((in 278 reviews)); "Good work environment and safe" ((in 251 reviews)); "Good benefits(Food vouchers/compliments card/life insurance/medical coverage and dental/medicine costs refunds);" ((in 247 reviews)); "Good work life balance and remote" ((in 231 reviews))

Question 6

What are the cons of working at Sutherland according to real employee reviews?

Accepted Answer

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 642 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 443 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 211 reviews)); "Less hike and no job security" ((in 88 reviews)); "hours were long and unpaid" ((in 48 reviews))

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