Sutherland Associate Trans Processing reviews

Most of the jobs here are night shifts. I know it's not a big deal & every BPO companies does this but you will only get client holidays . You will have to work on all our holidays. Sometimes if you are unlucky of some uncertain misfortune in the process you are working you may even have to work on those client holidays (although it's very rare). In IT BPO field its all about the process. If you are lucky you will get easy process of good client without much hectic work or work pressure or target ( which was for me for more than 1 year) & if you are unlucky you may get tough process of target oriented clients (i was moved to new process of new client after 1 year which was the main reason i resigned. The process was very tough and lengthy. The client was giving us unrealistic target with a short span of time. Though this was an occassionally rare scenario but this happened and we were getting target pressure for completing n number of files in a day. The team was struggling to complete half the target in a day even after working extra overtime hours which sutherland will not provide any incentives).

No cons, their is always scope for improvement