Is Sutherland a good company to work for as a Workforce Analyst?

Workforce Analyst professionals working at Sutherland have rated their employer with 4.0 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Sutherland employees being 3.5 out of 5 stars. Search open Workforce Analyst Jobs at Sutherland now and start preparing for your job interview by browsing frequently asked Workforce Analyst interview questions at Sutherland .

Does Sutherland pay Workforce Analyst employees well?

Workforce Analyst professionals rate their compensation and benefits at Sutherland with 2.9 out of 5 stars based on 15 anonymously submitted employee reviews. This is 6.7% worse than the company average rating for salary and benefits. Find out more about Workforce Analyst salaries at Sutherland.

What are the top reviewed jobs at Sutherland?

Customer Service Representative (1346) , Associate (581) , Consultant (368) , Customer Service Representative (CSR) (305) , Customer Service Associate (266) , Senior Associate (227) , Technical Support (172) , Associate Manager (163) , Senior Consultant (125) , Technical Support Engineer (124) , Team Manager (122) , Manager (103) , Customer Service Agent (99) , CSA - Customer Service Associate (94) , Team Leader (79)

What are the pros of working at Sutherland according to real employee reviews?

"It’s a great company to work the environment and people there are great" ((in 272 reviews)); "Good work environment and safe" ((in 253 reviews)); "The benefits are good but expensive." ((in 240 reviews)); "Good work life balance and remote" ((in 227 reviews)); "the company provides good training and has recreation places for the employees to relax and enjoy" ((in 198 reviews))

What are the cons of working at Sutherland according to real employee reviews?

"Low salary after the economics changed here in Egypt they don't raise the salary." ((in 644 reviews)); "The pay is low and it does not really increase meaningfully as time goes on." ((in 458 reviews)); "Bad managers: operate on the old boys club and you ain’t in it" ((in 204 reviews)); "Less hike and no job security" ((in 88 reviews)); "hours were long and unpaid" ((in 48 reviews))

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Sutherland

Sutherland Workforce Analyst reviews

4.0

88% would recommend to a friend

(15 total reviews)

Dilip R. Vellodi

89% approve of CEO

67% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

3.6

Career opportunities

3.4

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

Workforce Analyst employees have rated Sutherland with 4.0 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Workforce Analyst professionals have a good working experience there. Sutherland is rated in line with the average (within 1 standard deviation) by Workforce Analyst professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

5.0

Oct 18, 2024

One of the best starting company for BPO starters

Workforce analyst

Recommend

CEO approval

Business Outlook

Pros

* Got entered into an easy account * Promotion is highly attainable, provided that skills are shown to a certain advocate * Facilities are usable: gym, gaming station, billiards

Cons

* None in my case as a starter in the industry, but compared to others, the salary is lower.

5.0

Jun 3, 2024

Great place to work

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

Good work culture with positive leadership which motivates you to learn and help in exponentially evolving system and contribute.

Cons

Low pay scale as compared to industry standards

3.0

Mar 21, 2024

Sutherland Culture

Workforce real time analyst

Recommend

CEO approval

Business Outlook

Pros

Up to 10% Yearly increase of Basic Salary

Cons

Understaffed to lessen costs for employees.

Viewing 4 - 6 of 15 Reviews

Jobs at Sutherland

Senior Manager, Healthcare Payer Operations (Remote)

Houston, TX

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Senior Manager, Healthcare Payer Operations (Remote)

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Sutherland Workforce Analyst reviews

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One of the best starting company for BPO starters

Great place to work

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