Sutter Health reviews

- They have a broken internal system (Departments don't communicate with each other, leaving the sick patients having to spend hours on the phone trying to fix their billing and registration issues on their own) - Recruiting spends time leaving BS reviews in glass door, indeed, eft.. - Patient Satisfaction is not their top priority. Meeting the call metrics is #1. - Those that they hire for leadership lack knowledge to help the call floor and lack leadership/people skills - You have an Average Handle Time that you have to adhere to with each call. Management will come out of their offices to see pressure you to take more calls instead of offering help to you and the patient. - Growing company that has A LOT of issues. Save your time and effort for a place that will give you the tools you need to be successful.

I worked at the River Plaza location in Sacramento, CA. We were understaffed, overworked, and the work flow was impossible. Sutter is unorganized, deceitful, greedy, bullying its employees, always reorganizing. Worst management I have ever encountered in my life. Very unethical employer where you’re micromanaged constantly. The environment is toxic!