Sutter Health reviews

Business processes are often unruly. Constant battle to get business travel reimbursement corrected due to misinterpretation of policies. When the whole department travels a significant amount, there is little excuse for this. Mid-level management lacks discipline in communicating to each other and to their employees. Lacks effective employee management causing visible work dissatisfaction for whole teams and erupting in extreme personality conflicts. History of relying on disincentives and punitive actions to manage employee motivation and actions. Authoritative management style. Low standard and sometimes unprofessional product quality is acceptable. Arbitrarily stacking more responsibilities on most effective employees to the point of overburdening them instead of training an available coworker to qualify for the role. Rampant employee favoritism. Corporate politics reduce effectiveness of working with other teams.

No upward mobility; Sutter has taken to the strategy of hiring contractors instead of promoting from within - seems they are not committed to the long-term growth of the employee base. Non-exempt IT staff often mis-categorized as such; Analysts often function as Project Managers, making independent decisions (accountable for them), and directing work activities of others without direct supervisory responsibility. Huge deficiency when it comes to the ultimate of time-sensitive patient care; non-exempts must clock out at 8 hours unless O/T approved, and then resume the next day, instead of finishing what can be finished.