Sutter Health reviews

4.0

78% would recommend to a friend

(3,380 total reviews)
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Warner Thomas, President and CEO, Sutter Health

88% approve of CEO

76% positive business outlook

Sutter Health has an employee rating of 4.0 out of 5 stars, based on 3,380 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutter Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Feb 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Nice office. Some very lovely and competent individual staff members.

Cons

very little support from managers. high turnover rate of both rn managers and field staff. Every body, in every level of employment, is stressed out to the max. Case load is unreasonably high.

4.0
Jan 13, 2016

Per Diem

Recommend
CEO approval
Business Outlook

Pros

Making 20% more than the regular, full time employees. A challenging, always changing work environment. Always have stories to tell, without releasing any identifying information, of course, meeting a variety of people and given the chance to learn many new skills and certify for many medical courses.

Cons

The work schedule ranging from graveyard, to early morning to swing shift takes a toll. Sick people are often grumpy. And asking for copays in the ER can be a challenge. People come to the ER because they have to usually, and often can't afford the copays. Some emotionally taxing things take place there as well, with accidents and deaths.

2.0
Jan 5, 2016

BEWARE- Sutter is Outsourcing to UTAH and offshore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are decent - They offer annual employee satisfaction surveys where you can rate your manager, they actually follow through if management gets poor reviews

Cons

Was laid off Sept 2015 with my entire team along with dozens of others in different departments b/c Sutter (PAMF, Mills Peninsula, Sutter Pacific Medical Foundation) is in the process of moving teams to Utah. We were told flat out it is b/c of cost, clinical staff costs half of cost of living in the bay area. Teams that have already moved- Billing, patient registration, coding, ANY CLINICAL POSITION (especially nurses) THAT DOES NOT REQUIRE FACE TO FACE PATIENT INTERACTION - Sutter acquired a company in Salt Lake City, Utah then slapped the Sutter name on them b/c they pay people in Utah less. They are not honest with patients about the location of their employees and say they are "off site", aka in a different state - after being laid off, there is no follow up and they act as though they are concerned, but unable to reach HR staff despite multiple attempts to contact. They just ignore you - They have already started outsourcing offshore to another country for medical scribing via Google glasses. This is not an assumption as it is already happening but a family member who is a Sutter patient was asked for consent (and said NO) - Sutter is driven by cost-efficiency and will do anything to save a buck. They stopped ordering basic supplies for the sake of being "Lean" and make employees bring their own (kleenex, utensils, cups, plates, napkins, note pads) - They claim that they need to compete with other healthcare organizations in Northern CA, but why does Sutter seem to be the only ones utilizing out of state resources the most - Do not accept a job if there is a lot of work from home or telephone work, otherwise it will eventually be eliminated to someone who can do it from Utah

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