BEWARE- Sutter is Outsourcing to UTAH and offshore
Pros
- Benefits are decent - They offer annual employee satisfaction surveys where you can rate your manager, they actually follow through if management gets poor reviews
Cons
Was laid off Sept 2015 with my entire team along with dozens of others in different departments b/c Sutter (PAMF, Mills Peninsula, Sutter Pacific Medical Foundation) is in the process of moving teams to Utah. We were told flat out it is b/c of cost, clinical staff costs half of cost of living in the bay area. Teams that have already moved- Billing, patient registration, coding, ANY CLINICAL POSITION (especially nurses) THAT DOES NOT REQUIRE FACE TO FACE PATIENT INTERACTION - Sutter acquired a company in Salt Lake City, Utah then slapped the Sutter name on them b/c they pay people in Utah less. They are not honest with patients about the location of their employees and say they are "off site", aka in a different state - after being laid off, there is no follow up and they act as though they are concerned, but unable to reach HR staff despite multiple attempts to contact. They just ignore you - They have already started outsourcing offshore to another country for medical scribing via Google glasses. This is not an assumption as it is already happening but a family member who is a Sutter patient was asked for consent (and said NO) - Sutter is driven by cost-efficiency and will do anything to save a buck. They stopped ordering basic supplies for the sake of being "Lean" and make employees bring their own (kleenex, utensils, cups, plates, napkins, note pads) - They claim that they need to compete with other healthcare organizations in Northern CA, but why does Sutter seem to be the only ones utilizing out of state resources the most - Do not accept a job if there is a lot of work from home or telephone work, otherwise it will eventually be eliminated to someone who can do it from Utah