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      Sutter Health

      Engaged Employer

      Sutter Health reviews

      4.0

      79% would recommend to a friend

      (3,410 total reviews)
      avatar

      Warner Thomas, President and CEO, Sutter Health

      89% approve of CEO

      77% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.6

      Senior management

      Sutter Health has an employee rating of 4.0 out of 5 stars, based on 3,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sutter Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      May 4, 2017

      Amazing place to work!

      Patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is by far the best place I have ever worked! The job is not hard but is challenging enough so you don't get bored. Inbound calls, the workload is never too much to handle. This is not a typical "call center" because there is tons of support if you need it and they don't micro manage. The leadership at SPS are all AMAZING! They truly care about the people who work there and they care about your success. The environment is pretty laid back while getting things done. It's a positive environment and if you are lucky enough to land a job here then hold on to it. I have never worked somewhere that cares so much about the employees. Upper management has an open door policy, if you need to talk about anything any supervisor is more than happy to help. The operations manager is the same, if you need to talk or have an idea or concerns she is always happy to sit with you and talk about it. I had to go for personal reasons, but I hope that one day I am lucky enough to be able to work there again when the time is right.

      Cons

      The only thing is that one location has an awesome facility, but the other location needs some kind of little cafeteria or something. There was a little workout room put in so that is new and pretty awesome. Other than that, nothing negative to say.

      avatar
      Sutter Health Response
      8y
      Thank you for your very detailed review! We are happy to know that your time at SPS was so positive and that you felt like the work environment was “not a typical call center.” We continually focus on supporting efforts that make SPS a Great Place to Work and don’t take that for granted. Your comment about Murray needing a cafeteria is noted and will be escalated to our senior leaders for review and further consideration. Regarding your advice for offering more shifts for new hires – the reason why the shifts are limited is because we try to offer the more “ideal shifts” to our internal employees first – to give them first preference. Once those shifts have been offered internally, we then open up the remaining to external candidates. It’s one of the perks for already being hired and a way to say that we value your service and commitment to SPS. Lastly, since we are a 24/7 operation, there are multiple departments that employees are eligible to migrate to post the initial new hire period. Thanks again for taking the time to provide us feedback and hope that you are doing well in your current endeavor. Sincerely, Carla Alegado
      5.0
      May 4, 2017

      Patient coordinator

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work, many locations and good pay

      Cons

      Hours are long, management not always know what they're doing

      4.0
      Apr 27, 2017

      Registered Nurse

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work

      Cons

      Short staff sometimes , high rate turn over

      Viewing 2983 - 2985 of 3,410 Reviews
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      Glassdoor has 3,673 Sutter Health reviews submitted anonymously by Sutter Health employees. Read employee reviews and ratings on Glassdoor to decide if Sutter Health is right for you.