Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,680 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 100 reviews)); "Their benefits are great!" ((in 87 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 85 reviews)); "Great employee discount and colleagues." ((in 60 reviews)); "There is a good training and on" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 111 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 68 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "Low salary than competitors Negligible sales commission" ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(147 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

147 reviews

Reviews about "Culture"

Return to all reviews

4.0

Dec 18, 2022

Healthy Company Culture

Quality engineer

Recommend

CEO approval

Business Outlook

Pros

Healthy environment, Empowering of the people is quite discrete

Cons

The career program path needs to be improved. For people that are willing and proving to push through, there should be more opportunities to relocate and be promoted when it is deserved.

Swarovski Response

3y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We encourage our employees who are interested in growing with us to work with their manager on an Individual Development Plan to help them achieve the training and development they need for an opportunity either in our stores or corporate offices. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again, we want to thank you for your review and wish you much success in your career.

5.0

Nov 29, 2022

great company to work for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

treat employees fairly, fun environment

Cons

retail hours, fast paced, sometimes alone

Swarovski Response

3y

Thank you for taking the time to leave a review. We very much appreciate it. We are glad to hear that you had a great work environment, we strive to be an inclusive workplace where our employees shine as much as our product. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Being part of Swarovski is about having the power to express who you truly are. With the freedom, encouragement and support that allows you to shine; while embracing the unique qualities of everyone around you. Because when our people feel that sense of belonging, we know they can achieve the incredible.

1.0

Nov 25, 2022

Awful management, terrible CEO, disappointing culture decent salary

Social media specialist

Recommend

CEO approval

Business Outlook

Pros

- Salary is okay - Nice treats every once in a while - Nice gifts for special occasions

Cons

- Management are extremely out of touch with employees and have a sense of entitlement - CEO (Alexis Nasard) has no idea of the issues, problems and opportunities for improvement that workers encounter - Culture has nothing to do with salary or gifts. Culture is about how open a company is to listening to its employees and how much it truly cares about their wellbeing. Swarovski is TERRIBLE at that. As mentioned above, yes, they give the employees nice gifts for Christmas, and some birthdays and other special occasions, but just doing that does not mean it has a great culture. You cannot ask or propose anything because you will be shut down without hesitation. - Upper management don't care about the employees opinion on relevant subjects. They have old-fashioned ideas and they are not open to positive changes. - No flexibility whatsoever either

Swarovski Response

3y

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

Viewing 46 - 48 of 147 Reviews

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Healthy Company Culture

great company to work for

Awful management, terrible CEO, disappointing culture decent salary

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