Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Their benefits are great!" ((in 89 reviews)); "The team is great and has each others back." ((in 85 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 85 reviews)); "Great employee discount and colleagues." ((in 58 reviews)); "There is a good training and on" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 91 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 67 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "Low salary On your feet for the shift" ((in 48 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(148 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

Reviews about "Culture"

Return to all reviews

2.0

Mar 6, 2022

Swarovski will never get it together

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People I worked with were great

Cons

Swarovski thinks too highly of themselves. They are ruining relationships with long term customers and ruining their name in the industry. HQ is always trying to fix their problems but all they ever do is create more problems. You will be expected to work long hours, with outrageous goals and minimal pay. They will promise promotions but it takes years. The employees left are hanging by a thread but HQ doesn’t care. HR doesn’t care they are also almost out the door…they have no real say in the business. All the good people left, the others were let go and all they have now are the people who get paid less or have a paid cap and have no where else to go.

Swarovski Response

4y

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

4.0

Jan 16, 2022

Life changing experience

Logistics manager

Recommend

CEO approval

Business Outlook

Pros

Diversity Employee welfare Benefits Flexibility Mobility Incentives

Cons

Career growth Slow changes Cost cutting Rapid decisions Communication

1.0

Jan 13, 2022

Poor- I was abused by 3 men in IT and a female in HR

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

There were no pros to working for Swarovski in North America HQ.

Cons

I was abused and bullied and intentionally sabotaged by 3 men in IT and a female in HR. The original act of bullying was caught on camera and they’ve denied it and have tried to push blame on me. When the incident was reported over two years ago the men including a female in HR retaliated and forced me out of my job. They’ve continuously harassed me, sabotaged me and defamed my character. The people involved in this were all having affairs with their bosses (upper management) so they got away with it and the company believed all of the defamation. The company did nothing to rectify the situation or properly address the situation with me. They’ve stonewalled me for over two years. The inclusion hotline as well as LP has told me to contact them but they refuse to respond.

Viewing 64 - 66 of 148 Reviews

Top companies for "Compensation and Benefits" near you

bareMinerals

3.6★Compensation & Benefits

Cartier

3.7★Compensation & Benefits

Aveda

3.6★Compensation & Benefits

SHEIN

3.7★Compensation & Benefits

Jobs at Swarovski

Retail Assistant Store Manager - Full Time - Geary Street - San Francisco, CA

Retail Assistant Store Manager - Full Time - Philadelphia Premium Outlets - Pottstown, PA

Retail Assistant Store Manager - Full Time - Williamsburg Premium Outlets - Williamsburg, VA

Williamsburg, VA

View job

Retail Sales Consultant - Part Time - Woodburn Premium Outlets - Woodburn, OR

Swarovski

Swarovski reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Swarovski will never get it together

Life changing experience

Poor- I was abused by 3 men in IT and a female in HR

Top companies for "Compensation and Benefits" near you

Jobs at Swarovski

Swarovski reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Swarovski reviews FAQs

Jobs at Swarovski