Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,680 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 100 reviews)); "Their benefits are great!" ((in 87 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 85 reviews)); "Great employee discount and colleagues." ((in 60 reviews)); "There is a good training and on" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 111 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 68 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "Low salary than competitors Negligible sales commission" ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(147 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

147 reviews

Reviews about "Culture"

Return to all reviews

4.0

Apr 4, 2022

Great place to work

Architectural project manager

Recommend

CEO approval

Business Outlook

Pros

Amazing work life balance and company culture

Cons

No growth or very little growth opportunity

Swarovski Response

4y

Thank you for your review! We are so grateful for your kind words. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. We have a wide variety of training and learning opportunities. You will gain experience by learning on the job, as well as through project assignments or even international assignments. We enable you to further your career by recognizing and nurturing your potential. Whatever your role, we will encourage you to reinvent and reinvigorate. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

5.0

Mar 25, 2022

Wonderful Company with a long History

Senior manager

Recommend

CEO approval

Business Outlook

Pros

The company does care a great deal about there employees

Cons

Currently working on a general change and update to the company structure. A lot of change in who does what.

2.0

Mar 6, 2022

Swarovski will never get it together

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People I worked with were great

Cons

Swarovski thinks too highly of themselves. They are ruining relationships with long term customers and ruining their name in the industry. HQ is always trying to fix their problems but all they ever do is create more problems. You will be expected to work long hours, with outrageous goals and minimal pay. They will promise promotions but it takes years. The employees left are hanging by a thread but HQ doesn’t care. HR doesn’t care they are also almost out the door…they have no real say in the business. All the good people left, the others were let go and all they have now are the people who get paid less or have a paid cap and have no where else to go.

Swarovski Response

4y

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

Viewing 61 - 63 of 147 Reviews

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