Swarovski reviews

3.4

56% would recommend to a friend

(299 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Reviews by job title

299 reviews

Reviews about "Compensation"

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1.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

There are often very good people who work for the company that WILL fight for you. You do get a 50% discount on the products. The stores are a visually beautiful environment. Great if you’re into learning about the company’s history.

Cons

Consistently takes advantage of part-time employees. Part-timers will be pressured to take on responsibilities way above their pay grade, such as training new employees for management or showing up at 3 in the morning to reset the store layout. Incorrect pay is a recurring problem as is ‘accidentally’ not being paid your commission bonuses. People above store management level have no clear concept of what actually goes on in the stores and have unrealistic expectations that can never be met. Scheduling issues mean you will often be alone in the store for hours without the ability to take a break or go to the bathroom unless you want to close the entire store (which is heavily frowned upon by upper management). Transparency about pay is non-existent and it is very likely that coworkers will have vastly different hourly wages. The work culture there dissuades you from discussing this presumably so employees don’t discover how big the gap is. Upon hiring, in my experience at least, we were promised multiple wage increases a year. Some unknown, vague changes occurred where that was no longer possible. The reasoning for this was never explained. Very little if any opportunity for advancement in the company. For an early part-time job for young people, this is probably good experience. You have to hold your own and stand up for yourself in this environment though because if given the chance, the company will take advantage of you.

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Swarovski Response
3y
Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. As part of a company that truly values self-expression, you can be yourself, have your voice heard, contribute to a unique culture and impact the output of the business. Please be assured your feedback was shared with the HR team. As always, we wish you all the best in your career and private life.
4.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

oneteam approach company car staff purchase two bussiness vacation in a year for retailer days

Cons

Below market salary travel budget low not making salary improvements based on country dynamics

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Swarovski Response
3y
Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and benefits were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share. Once again, thank you for your feedback and wish you much success in your career with Swarovski.
5.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Western culture , user and boss are very nice. Have opportunity to trip to HQ,

Cons

Salary is not attractive compare with other retail company

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Swarovski Response
3y
Thank you for your review! We are grateful for your kind words. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Being part of Swarovski is about having the power to express who you truly are. With the freedom, encouragement and support that allows you to shine; while embracing the unique qualities of everyone around you. Because when our people feel that sense of belonging, we know they can achieve the incredible. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
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