Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 93 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 93 reviews)); "Their benefits are great!" ((in 91 reviews)); "Work with supportive and friendly colleagues" ((in 64 reviews)); "The sales training is good." ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 100 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 64 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(148 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (148 reviews)

Ratings by demographic groups

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Reviews by job title

148 reviews

Reviews about "Culture"

Return to all reviews

3.0

Mar 9, 2019

Easy job with few benefits

Full time sales associate

Recommend

CEO approval

Business Outlook

Pros

*Easy job (once you realize the ridiculous numbers they expect you to achieve aren't based on any real data). * steady paycheck if you're full time. *Typical sales oriented job (i.e. pressure people or get "coached", show enthusiasm for the product despite how you feel about it.) *Full timers get benefits *Potential for bonuses (if you can figure out the intentional ambiguity of the bonus structure and if you don't mind them holding up their end of the bargain).

Cons

*Hires too many executives so your growth, pay and even your job is never a priority. *Multi billion dollar family owned business that loves making the family money and loves showing off the family and could care less about yours as long as they make money. *Multi billion dollar business that only pays you because it's the law. *Ambiguous bonus structure so they can give or not give at their discretion and get away with it. *Doesn't always deliver on bonuses (was promised "double" bonus for a two month period and only got the double bonus for one month. *Training is there, but no one is responsible for it except you so how is a new person supposed to know what to do and when. *Training for me was basically setting up a new store and then on opening day instead of being educated on the product being told to "make it up if you don't know the answer" *Its a company that basically knows how to make money but seems to be learning in the fly when it comes to the relatively new outlet business ventures and because of that training, communication and morale all suffer.

Swarovski Response

7y

Thank you for your review and your 5 years of service to the company. You have made several interesting points in your review, and we value your feedback. We have already begun to address many of these points, by changing the way we run our stores, to restructuring our bonus program to be easier to understand. We are also hiring additional trainers to better support our retail employees. In addition, we pride ourselves on an open-door policy and if you would like to discuss your thoughts and ideas how we can improve please reach out to your manager or a member of the HR team at any time. Once again, we want to thank you for your review, your feedback helps us continue to improve, and I want to wish you much success in your continued growth at Swarovski.

1.0

Feb 27, 2019

Big Brand, Small Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Swarovski is a world recognized brand. They do well in the retail space, however they are a conflicted family owned business with a varied set of practices across the portfolio of businesses. Fair benefits.

Cons

Leadership is severely lacking. No training opportunities for anyone no matter level. Toxic work environment.

Swarovski Response

7y

Thank you for your review, you have made several interesting points in your review and we value your feedback. We have already begun to address many of these points, by hiring additional trainers to better support our retail employees and adding in additional online training options to support both home office and field employees. In addition, each year we evaluate our benefit package and strive to offer competitive benefits for our employees, including a tuition reimbursement program for full-time permanent employees. We are also working hard to improve communication amongst the divisions by adding in monthly Town Halls and an Omni-channel approach to our customer service model. As I am sure you know we pride ourselves on an open-door policy and value feedback from current and former employees.

3.0

Dec 18, 2018

Okay Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount. Amazing people. Sometimes great incentives.

Cons

Very malicious management. Lack empathy. Upper management completely disconnected from sales teams. Managers hiring friends and family. Unethical behavior.

Viewing 103 - 105 of 148 Reviews

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Swarovski

Swarovski reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Easy job with few benefits

Big Brand, Small Leadership

Okay Company

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