Swarovski reviews

3.4

56% would recommend to a friend

(148 total reviews)
avatar

Alexis Nasard

68% approve of CEO

49% positive business outlook

Reviews by job title

148 reviews

Reviews about "Culture"

Return to all reviews
5.0
May 3, 2019
Recommend
CEO approval
Business Outlook

Pros

-Family owned -Training/Professional development -Flexibility -Employee Perks

Cons

-No major cons to list.

avatar
Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. We want to wish you much success in your continued career at Swarovski and to let you know that should in the future you think of “Cons” our door is always open as we truly value constructive employee and customer feedback
2.0
Apr 27, 2019
Recommend
CEO approval
Business Outlook

Pros

The look of some their jewelry is nice. That’s about it...even though it’s high end costume jewelry because they don’t even use real gold or silver..

Cons

This was literally the WORST job I’ve ever had! This company does VERY LITTLE to ensure that their employees are happy and enjoy the job! Starting from the very strict dress code they enforce. From the way your hair should look to the makeup you wear down the the nail polish on your fingers! And if you wear anything slightly off you’re sure to be chewed out over it! They even attack the way you stand on the sales floor! And ideally they want you to stand around in heels for hours because it makes you look “fashionable”. The bonus system absolutely sucks! It makes it nearly impossible to make a decent living working here (unless you’re full time or a manager and judging by some of their reviews it’s near impossible for them too!). Their sales tactics are extremely pushy! Always forcing different items ESPECIALLY watches onto unsuspecting customers ....oh I’m sorry, “””clients””” when they don’t even want it! Swarovski is not known for watches! They only want to push it so heavily because it’s a high ticket item. The district manager in NYC (if she’s not gone herself yet) is another story. Doesn’t listen to anyone’s suggestions and only pretended to care or so it seemed. Honestly, if you’re going to do retail avoid this place like the plague! Retail is already a grueling high stress environment with unrealistic sales expectations and overwork the employees. Swarovski does absolutely nothing to make this better. Everyone’s trying to make a buck but the people on the retail level is doing it FOR the company! Least you can do is treat them better! Starts with upper management but you know they usually suck anyway..

avatar
Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We also pride ourselves on our open-door policy and encourage our employees to reach out to a member of our HR team or Upper Management with their concerns. Only when an employee shares their concerns can we address them. Feedback from current and former employees Positive and/or Negative is one of the most valuable tools we have, to help guide us in creating a positive and productive work environment. Your feedback will be shared with upper management both in North America and Globally. This kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future endeavors.
4.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Company allows for growth and creativity. Atmosphere is very fun.

Cons

Corporate and management isn’t the best. They lack communication

avatar
Swarovski Response
7y
Thank you for your review. We are glad to hear that our workplace is a fun and creative environment, where our employees can learn and grow. We pride ourselves on developing our employees and promoting from within. We also want to thank you for your feedback about our lack of communication, we are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions. We also have an open-door policy and you should feel free to reach out to your manager or a member of HR at any time. Once again, we want to thank you for your review and wish you much success in your continued growth at Swarovski.
Viewing 100 - 102 of 148 Reviews

Glassdoor has 2,679 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.