Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 93 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 93 reviews)); "Their benefits are great!" ((in 91 reviews)); "Work with supportive and friendly colleagues" ((in 64 reviews)); "The sales training is good." ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 100 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 64 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(299 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (299 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

299 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jun 9, 2022

Easy work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

50% discount, bonuses, and inside the mall.

Cons

hard to get promoted within the company, benefits are okay

Swarovski Response

4y

Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski we pride ourselves on developing our internal talent and promoting from within. Keep the conversations going with your management team and make sure that they are all aware of your career aspirations. Being part of Swarovski is about having the power to express who you truly are. With the freedom, encouragement and support that allows you to shine; while embracing the unique qualities of everyone around you. Because when our people feel that sense of belonging, we know they can achieve the incredible.

3.0

May 28, 2022

Attainable Luxury, Unattainable Competitiveness

Sales associate/keyholder

Recommend

CEO approval

Business Outlook

Pros

Discount and quarterly allocation, this is only a bonus if you truly love the product and brand. My store has the best management contributing to employee satisfaction and is the only reason I rated this job a 3/5. Loyal client base, or at least in my experience.

Cons

Noncompetitive pay for a company trying to settle in between the ranks of Tiffany's. They keep you at the lowest possible pay even regardless of the sales/clients you pull in. My current pay rate at Swarovski is lower than my pay rate at another contending store in 2019 (I came back to work for my manager because I value her)!! That's three years... and supposedly I make one of the highest hourly salaries LOL

Swarovski Response

3y

Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay is not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Remember we have an open-door policy and you should feel free to reach out to your manager or a member of HR at any time. Once again, thank you for your feedback and wish you much success in your career with Swarovski.

3.0

May 16, 2022

Um..

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefit Good communication Nice Colleagues Good Location

Cons

Bad salary Bad salary Small business

Swarovski Response

3y

Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

Viewing 124 - 126 of 299 Reviews

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Swarovski reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Easy work

Attainable Luxury, Unattainable Competitiveness

Um..

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