Swarovski reviews

3.4

56% would recommend to a friend

(1,944 total reviews)
avatar

Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 13, 2020

N/a

Recommend
CEO approval
Business Outlook

Pros

There were no pros here.

Cons

Everything was bad working here. So much drama

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Swarovski Response
5y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We believe that only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s ever changing world. Please be assured your feedback was shared with the HR team.
3.0
Jul 14, 2020

Swarovski

Recommend
CEO approval
Business Outlook

Pros

You make great connections. Nice boss

Cons

Lack of diversity when it comes to racial inclusion. Tight office

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Swarovski Response
5y
Thank you for taking the time to leave a review, and for your employment history with Swarovski. We very much appreciate it as we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Swarovski has an inclusive culture, and because so we encourage all thoughts, ideas and suggestions to be put forward. We recognize and acknowledge the importance of diversity and inclusion across the organization, which is one of our highest priorities that our core values dictate. Thank you again for expressing your views. We wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
3.0
Jan 29, 2020

Unrealistic expectations

Recommend
CEO approval
Business Outlook

Pros

Great customers, great product, great discount. Global leadership, culture and values are great and industry leading, however global leadership values and North America leadership values do not align.

Cons

Upper Management has unrealistic goals based on the changing retail environment, traffic is down in malls and stores are expected to meet and reviewed on a goal of 20% over last year's transactions.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros. However as for your “Cons” honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and our work place and your feedback about "unrealistic goals based on the changing retail environment, traffic is down in malls and stores are expected to meet and reviewed on a goal of 20% over last year's transactions" will be shared with upper management and HR as we strive to set our employees up for success. We also want to make sure you are aware that at Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success with your career at Swarovski.
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Glassdoor has 2,679 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.