Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 93 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 93 reviews)); "Their benefits are great!" ((in 91 reviews)); "Work with supportive and friendly colleagues" ((in 64 reviews)); "The sales training is good." ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 115 reviews)); "low pay and forced to do things not in your pay grade" ((in 100 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 64 reviews)); "poor upper management and pressured to bombard clients" ((in 57 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 47 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(1,944 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,944 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

1.0

May 10, 2025

Bad and incompetent management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

staff discount, sometimes you meet nice customer.

Cons

Bad manager, bad upper management. Bad leadership from the top. They have cut the budget down so much. It becomes like a cheap poor company rather than global big company.

Swarovski Response

1y

We’re sorry to hear that your experience didn’t meet your expectations. We appreciate you sharing both the positives and your concerns. If you’re open to it, we invite you to provide more details by contacting us at corporatehr.communication@swarovski.com. Wishing you all the best moving forward.

2.0

May 8, 2025

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Employee discount, events, good location

Cons

Bad management, unprofessional, very bad leadership

Swarovski Response

1y

We appreciate you highlighting the positive aspects of your experience, and we’re sorry to hear that other areas fell short of your expectations. If you’re willing to share more, we encourage you to reach out to us at corporatehr.communication@swarovski.com. Your feedback will be treated seriously and shared with the appropriate teams. Wishing you all the best in your future endeavors.

4.0

May 7, 2025

Chill job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Weekly pay, interesting pieces, good discount,

Cons

Tedious floor sets, short breaks, snobby customers, push to meet numbers, super long onboarding training

Swarovski Response

1y

Thank you for sharing your experience. We’re glad to hear you appreciated the pay structure, product offering, and discount. Your feedback on other aspects of the role is noted and will be passed along to the relevant teams. Wishing you all the best in your next role.

Viewing 133 - 135 of 1,944 Reviews

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Swarovski reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Bad and incompetent management

Sales associate

Chill job

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