Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.5 out of 5, based on over 2,681 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 57% of employees would recommend working at Swarovski to a friend and 50% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

57% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (187) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Their benefits are great!" ((in 90 reviews)); "great team and fun costumers" ((in 87 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 86 reviews)); "Nice colleagues thats it nothing else" ((in 59 reviews)); "The culture and values are great" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 112 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 65 reviews)); "poor upper management and pressured to bombard clients" ((in 58 reviews)); "Low salary On your feet for the shift" ((in 43 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.5

57% would recommend to a friend

(230 total reviews)

Alexis Nasard

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

230 reviews

Reviews about "Management"

Return to all reviews

5.0

Oct 15, 2020

Very Decent Retail Sales Job

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Clean and beautiful work environment, streamlined management, good benefits for full time employees, extensive and continued training programs, dedicated and motivated teams, sales incentives (though sometimes unclear), good customer relations, and a decent employee discount.

Cons

The pay and overall work environment is less 'Luxury' than the brand is looking for. The brand story is very much leaning towards hip and fashionable but luxury items, but this isn't reflected fully in the compensation and the some aspects of work environment. The music and dress code in stores for example, are more fast fashion leaning then luxury high end retailer leaning. I wish the compensation was more competitive to luxury, high end retailers. Additionally, the sales goals are often lofty and unattainable, which can be discouraging and doesn't allow room for growth/promotions/incentives.

Swarovski Response

5y

Dear Colleague Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and work environment are not according to your expectations. We strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Thank you also for sharing your reflection on music and outfit. We will pass it on to the appropriate department. We also encourage you to share your observations, opinions and comments directly with your leader, local or global HR department. We wish you many successes in your career at Swarovski.

5.0

Oct 7, 2020

Swarvoski live

Sales associate

Recommend

CEO approval

Business Outlook

Pros

discount on items great work experience different atmosphere gained good work skills loyal company

Cons

rude customers alot of homeless trying to steal rude co workers hard management

Swarovski Response

5y

Thank you for taking the time to leave a review. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We love hearing back and learning from our people and learning more about how our company can improve. This is why we have launched the Retail Academy, aiming our sales consultants to learn and grow their careers. Though the program, we help our employees get thoroughly on boarded, gain more in-depth knowledge, and become specialists. If you have any concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Here at Swarovski we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. Once again, we want to thank you for your feedback and wish you much success in your career.

4.0

Sep 15, 2020

Ok company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Commission and not a horrible management team

Cons

The jewelry sucks and it’s obviously cheap

Swarovski Response

5y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again, thank you for your advice and your feedback.

Viewing 133 - 135 of 230 Reviews

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Swarovski reviews

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Ratings by demographic groups

Reviews by job title

Reviews about "Management"

Very Decent Retail Sales Job

Swarvoski live

Ok company

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