Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.5 out of 5, based on over 2,681 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 57% of employees would recommend working at Swarovski to a friend and 50% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

57% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (187) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Their benefits are great!" ((in 90 reviews)); "great team and fun costumers" ((in 87 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 86 reviews)); "Nice colleagues thats it nothing else" ((in 59 reviews)); "The culture and values are great" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 112 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 65 reviews)); "poor upper management and pressured to bombard clients" ((in 58 reviews)); "Low salary On your feet for the shift" ((in 43 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.5

57% would recommend to a friend

(230 total reviews)

Alexis Nasard

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

230 reviews

Reviews about "Management"

Return to all reviews

2.0

Jul 3, 2020

Don't go Swarovski

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Best team to work with. Good benefits.

Cons

Very bossy manager, lazy HR department, makes tones of mistake in payroll.

Swarovski Response

6y

Thank you for taking the time to leave a review. We very much appreciate it. We believe that only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s ever changing world. We will do our best to use your review for the betterment of the company. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas are addressed and handled strategically and effectively in a timely matter. Please be assured your feedback was shared with the Global HR team. We are happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. And yes, we are proud to offer a generous employee discount, and we love when our amazing staff can showcase our equally amazing products. Once again, we want to thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

2.0

Jun 7, 2020

Don’t waste your time (Headquarter Männedorf)...

Marketing

Recommend

CEO approval

Business Outlook

Pros

Good staff discount Good canteen (Männedorf) Close to the lake and tennis courts Many sport events for employees

Cons

Incompetent people manager No empathy Unless you are well connected (family friend or friends of friend) managers do not give a damn about progression Inflexible mentally - very old fashion way of managing people Top management completely out of reality - they have no clue about what people on the floors are doing High turnover of people... but again no one cares...... The company attracts many superficial people....

Swarovski Response

6y

Thank you for taking the time to leave your comment. It is important for us to know both, the highlights and the lowlights, to be able to make corrections. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued. You are the sparkle that makes our company successful. Especially in these difficult days we are convinced that the trustful relationship between managers and their employees is one of our competitive advantages in the market. We invest into developing our leaders to create a trustful environment and a working culture that is based on respect and appreciation. We are very sorry to hear that you feel this way. Your review will be shared with upper management and our HR department. This kind of feedback is crucial to the betterment of the company. Once again, thank you for sharing it. For the future we hope we can continue together bringing sparkles into the lives of many people.

4.0

Feb 11, 2020

Sparkling Position

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great product first quality, PT benefits exceptional, Manager that is proactive and caring!

Cons

Corporate goals don't always reflect regional considerations. Our customer profile, boots on the ground considerations! Budget for instore activities and market events, like advertising in local publications marketed to our women. Pink magazine.

Swarovski Response

6y

Thank you for taking the time to leave a review. We very much appreciate it. We are glad to hear that you had a great work experience, we strive to be an inclusive workplace where our employees shine as much as our product. We will take your feedback into consideration when reflecting local specific needs. Thank you once again.

Viewing 139 - 141 of 230 Reviews

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Swarovski reviews

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Reviews about "Management"

Don't go Swarovski

Don’t waste your time (Headquarter Männedorf)...

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