Is Swarovski a good company to work for?

Swarovski has an overall rating of 3.4 out of 5, based on over 2,679 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at Swarovski to a friend and 49% have a positive outlook for the business. The best reviews about Swarovski have been left by employees working as Assistant Store Manager , Retail Sales Consultant and Retail Sales Associate .

Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 94 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 92 reviews)); "Their benefits are great!" ((in 80 reviews)); "Great employee discount and colleagues." ((in 61 reviews)); "There is a good training and on" ((in 52 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 113 reviews)); "low pay and forced to do things not in your pay grade" ((in 99 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 66 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary and a lot of work" ((in 45 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

New York , Cranston , Los Angeles , Houston , Las Vegas , Miami , Chicago , Plattsburgh , San Francisco , Dallas , Orlando , Atlanta , Freehold , Jersey City , Honolulu , Boca Raton , Tampa , Bridgewater , Paramus , Buffalo , Elmhurst , Scottsdale , Detroit , Round Rock , Ontario , Jacksonville , Elizabeth , Wayne , Tucson , Pleasanton

Swarovski reviews

3.4

56% would recommend to a friend

(299 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

299 reviews

Reviews about "Compensation"

Return to all reviews

2.0

May 24, 2021

Pay sucks

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Honestly don't know if I have pros.

Cons

Discount is not that great. Ask for more money we hardly make goal so bonuses are non existent

Swarovski Response

5y

Thank you for your review. We are very sorry to hear you felt our product discount, pay and benefits were not according to your expectations. We strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.

2.0

May 22, 2021

Would not recommend.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Relatively good pay, allotment for jewelry twice per year and pretty product.

Cons

Leadership is weak from top down, inventory will ALWAYS be off so don't expect shrink to be good, district managers do not know how to manage their stores, store managers and assistant manages are both expected to make 20% of store sales. They outsource IT and I've even had a worker answer the phone from a nap and only spoke to me in Chinese for the first couple minutes even though I was part of Swarovski North America and only speak English. They cut hours a bunch so do not expect to work more than two days, but you're availability needs to have weekends and at least two weekdays with open availability. There is a HUGE disconnect between headquarters and stores and the district managers are failing to show the leadership to implement the needed actions to bring Swarovski from premium to luxury.

Swarovski Response

5y

Thank you for taking the time to leave a review. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. We’re sorry you did not experience that.

5.0

May 21, 2021

Good pay

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good pay Relaxed management Extensive training Good location Bonuses

Cons

Had to fight for hours

Swarovski Response

5y

Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our colleagues will be happy to read what you wrote. Employee and customer experience and satisfaction are our priority, and your review reaffirms the hard work we put in every day. Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship. And we are happy you experienced this, too. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.

Viewing 169 - 171 of 299 Reviews

Top companies for "Compensation and Benefits" near you

Sephora

3.5★Compensation & Benefits

bareMinerals

3.6★Compensation & Benefits

Richemont

3.8★Compensation & Benefits

Lush

3.5★Compensation & Benefits

Jobs at Swarovski

Retail Assistant Store Manager - Full Time - Geary Street - San Francisco, CA

Retail Assistant Store Manager - Full Time - Philadelphia Premium Outlets - Pottstown, PA

Retail Assistant Store Manager - Full Time - Williamsburg Premium Outlets - Williamsburg, VA

Williamsburg, VA

View job

Retail Sales Consultant - Part Time - Woodburn Premium Outlets - Woodburn, OR

Swarovski

Swarovski reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Pay sucks

Would not recommend.

Good pay

Top companies for "Compensation and Benefits" near you

Jobs at Swarovski

Swarovski reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Swarovski reviews FAQs

Jobs at Swarovski