Sweetwater reviews

4.2

81% would recommend to a friend

(541 total reviews)
avatar

Mike Clem

90% approve of CEO

73% positive business outlook

Sweetwater has an employee rating of 4.2 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 24% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews
3.0
Jul 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Company environment is unbearable. From shows to festivals to day to day life.

Cons

Employees and management can be a revolving door sometimes, making it hard to keep people interested on the warehouse side.

2.0
Jul 12, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s can be a fun environment, you get lots of vendor swag, and most of the people are really nice.

Cons

They make it sound like you’ll be rich, but they won’t tell you they just changed the commission structure, and there’s no way of knowing if new people will make as much as the sales engineers that came before. Some managers know that people of color and women make substantially less commission than white men, but other managers will just tell you that these employees “aren’t our best” when this is pointed out. With 6 women and 7 black men among over 550 white male sales engineers, these people can’t really defend themselves. Anyway, regardless of demographics, the moment you get out of training, they’ll cut your pay. I’ve heard a manager say it’s because they want us to be hungry, to work harder for that commission. I’ve heard of people breaking the low base pay in their second paycheck, but I’ve actually spoken to people who didn’t break that base in their first year. Once there’s nothing left in your account, you’ll “live on the badge” and buy all your food at work before the money hits your paycheck. Then, when the smaller paycheck comes, you don’t know if you’ll make rent. But at least you can buy your morning coffee with your badge. It’s like a mining town. We buy our meals here, we get our hair cut here. We’re all musicians, so we buy gear here. I’m lucky I didn’t get a sweetwater credit card and get into debt like many of my coworkers. I had substantial savings when I started working at Sweetwater, but all that is gone now. The experience has not been worth the costs.

4.0
Jul 8, 2022
Recommend
CEO approval
Business Outlook

Pros

The people. Sweetwater is filled with excellent folks who are passionate about Music and the Music Industry. Most are eager to help others and take to heart our motto to "do the right thing". If you are a musician, the employee purchase program for gear is great. Overall benefits are okay. Health insurance is pricey, but there is lot's of choice of doctors in multiple networks. Having the diner and coffee shop on site is nice.

Cons

The pay could be a lot better. Being in a non sales, salaried position, the pay is not competitive based on the role. Sweetwater likes to remind us of the "low" cost of living in Ft. Wayne to offset the pay. While Ft Wayne does have a relatively low cost of living, inflation has definitely hit the region hard and pay has not kept up.

Viewing 316 - 318 of 541 Reviews

Glassdoor has 571 Sweetwater reviews submitted anonymously by Sweetwater employees. Read employee reviews and ratings on Glassdoor to decide if Sweetwater is right for you.