Is Sweetwater a good company to work for?

Sweetwater has an overall rating of 4.1 out of 5, based on over 571 reviews left anonymously by employees. This rating has increased by 18% over the last 12 months. 80% of employees would recommend working at Sweetwater to a friend and 74% have a positive outlook for the business. The best reviews about Sweetwater have been left by employees working as Senior Sales Engineer , Sales Engineer and Marketing .

Does Sweetwater pay their employees well?

According to anonymously submitted Glassdoor reviews, Sweetwater employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Sweetwater. This rating has improved by 16% over the last 12 months.

How satisfied are employees working at Sweetwater?

80% of Sweetwater employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sweetwater 3.9 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Sweetwater?

Sales Engineer (137) , Senior Sales Engineer (19) , Software Engineer (13) , Marketing (10) , Sales (9) , Account Coordinator (8) , Customer Service Representative (6) , Customer Service Representative (CSR) (5) , Guitar Gallery - Guitar Handler (5) , Guitar Technician (5) , Inventory and Shipping Specialist (5) , Packer (5) , Customer Service (4) , Distribution Center (4) , Product Support Specialist (4)

What are the pros of working at Sweetwater according to real employee reviews?

"Great people to work with on a daily basis." ((in 71 reviews)); "the benefits are great." ((in 44 reviews)); "The culture of Sweetwater is great for the most part but often feels forced and not fed." ((in 32 reviews)); "On site diner Cool coworkers" ((in 15 reviews)); "Sweetwater is an awesome place to work." ((in 13 reviews))

What are the cons of working at Sweetwater according to real employee reviews?

"micro management and cubicles" ((in 41 reviews)); "Low pay" ((in 30 reviews)); "Long hours if you want to even have a chance of making any money." ((in 18 reviews)); "Long hours are a must at the start if you wish to do well for yourself." ((in 14 reviews)); "Bad work life balance" ((in 11 reviews))

What are employees saying about Sweetwater layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sweetwater layoffs and their outlook for job security at Sweetwater in 2026.

What are the top reviewed Sweetwater locations?

Fort Wayne , Litchfield Park , Fort Wayne , Arlington , New York , Glendale , Ann Arbor , Austin , Houston , Bloomington , Indianapolis , South Bend , Las Vegas , Charleston , Sandy Springs

Sweetwater reviews

4.1

80% would recommend to a friend

(541 total reviews)

Mike Clem

89% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (541 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sweetwater has an employee rating of 4.1 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sweetwater employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

541 reviews

1.0

Sep 13, 2020

For people with no life outside of work.

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Bathrooms, water, indoors. Some nice people.

Cons

It's all about numbers and sales. Tiny town with very little going for it.

Sweetwater Response

5y

We certainly understand that some people may prefer a large metro area to better suit their personal lifestyle - and I wish you nothing but the best in your city. We do, however, have 2000+ employees and their families who are firm believers that Fort Wayne has many very good things going for it. Here is a partial list: In 2020 Fort Wayne was listed as one of the Wall Street Journal's hottest job markets, ranked #1 City in which to Raise a Family by SmartAsset.com, Top 100 Places to Live in 2019 by Money Magazine, Top Places to Move in the US by Reader's Digest, Top 10 Most Affordable Cities for Millenials to Buy a Home by CreditKarma.com, Top 5 Minor League Sports Markets by SportsBusinessDaily, Best Cities for Gen Zers on a Budget by GoBankingRates.com, Top 10 Cities for Quality of Life by NerdWallet.com. We also feature some other great highlights at https://www.sweetwater.com/careers/community/. - Jeff Ostermann, Chief People Officer

3.0

Sep 8, 2020

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I started working at sweetwater when I was still in college and my manager at the time was amazing and would work with me to make sure I was able to work and continue my education.

Cons

A couple of years later management had changed and they were no longer willing to work with me, which I get they aren't obligated to but I had one semester left it would not have killed anyone for them to work with my schedule. To move into a more "specialized" area I was asked to take a pay cut, I did and when it came time for the yearly review I was told I make too much to receive a decent raise.

Sweetwater Response

5y

Thanks for sharing your experience . While I don't know the specifics of your unique situation, I can assure you that we always make every effort to accommodate schedules whenever possible. Of course, there may be certain roles with less time flexibility than others but that doesn't mean we don't try to make it work when we can. Also, if you ever have concerns with how your career path or reviews are being handled, you are always most welcome to speak with someone on our HR team. We are happy to assist our team members to help ensure their work experience at Sweetwater is a great one. - Jeff Ostermann, Chief People Officer

5.0

Sep 7, 2020

Great company with great people working together.

Manager

Recommend

CEO approval

Business Outlook

Pros

Working for the people in the DC everyday makes my day satisfying. Sweetwater associates drive the show everyday to satisfy OUR customers expectations.

Cons

I would to see less turnover to help improve the customer experience.

Sweetwater Response

5y

Thanks for your feedback. We totally hear you on the turnover - it's important that our DC team members want to stay with us for the long haul. They are critically important to what we do for our customers on so many levels. Fortunately, with the many improvements we've made this year (additional hourly wage increases, adding more PDOs, additional management and leadership support, etc) we've seen a big improvement in our turnover percentages. We'll keep pressing forward with even more improvements but we like what we've been seeing recently. - Jeff Ostermann, Chief People Officer

Viewing 421 - 423 of 541 Reviews

Jobs at Sweetwater

Weekend Shift- Distribution Center Associate

Music Store Sales Engineer

Kitchen Inventory Associate

Fort Wayne, IN

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Sweetwater

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For people with no life outside of work.

Meh

Great company with great people working together.

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